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Ransomwear?

SocialD said:
scrub your browsing history , temp files and cookies for starters.
Mostly though you usually only get that stuff when you go to web pages of questionable content. Not accusing, sometimes you can click on something on accident. you have to be cautious.
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It has happened while I was at DP.
 
JANFU said:
I have the free version, how do I backup my registry??
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As I recall, when you click on "back up registry" a box pops up asking you if you want to back registery. I'd suggest you save it to your desktop where it's easy to find. BTW, I've never need it but it's good for peace of mind knowing it's there.
 
JANFU said:
I have the free version, how do I backup my registry??
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It was pretty late when I wrote that... Zzzzz

On the left of the screen you'll see:
Cleaner
Registry
Tools
Options.

I run Cleaner first,

Then click on Registry. Then "Scan for Issues", will do it's thing, then click on "fix selected issues", and a box pops up "Do you want to back up changes to the registry", click "yes", My advice is to set "save as" to your desk top. Unless you are a mega nerd, choose "fix all selected issues".

Cheers!
 
Hawkeye10 said:
Running Windows 10, Chrome, service though comcast and using the Norton Suite they provide which seems to be up to date and running.

Keep getting someone hijacking my Chrome tab, either with a "your computer is compromised, call us now for instructions!" or a Comcast survey . I then restart. Has been happening more lately. Does anyone know how to stop this?

Thank You.
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Do not go to questionable sites.

The more *ahem* off the beaten path the more likely you will get tgose popups.

Scareware/Ransomware is rampant. The web page may have it by design or may have been hacked.

Norton does nothing becuase it is an "Opt in" situation. If you say yes, Norton does not care.

That and there are numerous zero day exploits.
 
Hawkeye10 said:
Running Windows 10, Chrome, service though comcast and using the Norton Suite they provide which seems to be up to date and running.

Keep getting someone hijacking my Chrome tab, either with a "your computer is compromised, call us now for instructions!" or a Comcast survey . I then restart. Has been happening more lately. Does anyone know how to stop this?

Thank You.
Click to expand...

Is it really ransomware or does it just pop up when you are on the internet? If it was ransomware you wouldn't be able to do get to any files on your PC or unlock it without "calling them." I'd say if the message pops up again, open task manager, and end the task for your internet browser. In my case it is chrome. End all tasks of Chrome. That should stop the message from popping up. If it comes back when you open up your internet, go to Bleepingcomputer.com, and download ADWCleaner. AdwCleaner Download

That gets rid of all toolbars and crap that could have hijacked your browser. If that doesn't help or you can't do any of those things because your computer won't let you access it, then it is ransomeware and I hope you have a backup of all your stuff! Because you will have to re-install everything.
 
Hawkeye10 said:
Running Windows 10, Chrome, service though comcast and using the Norton Suite they provide which seems to be up to date and running.

Keep getting someone hijacking my Chrome tab, either with a "your computer is compromised, call us now for instructions!" or a Comcast survey . I then restart. Has been happening more lately. Does anyone know how to stop this?

Thank You.
Click to expand...

Yea dont go on the webpage :)

There is no way to stop it, even with a pop-up blocker.. well as far as I know at this time and point.

I get them as well, some are worse than others. Its a next gen pop commercial, that is damn hard to block.

But a small tip is, as soon as you see a new tab opens up, click on the little X in the tab without going into the tab. Chrome usually does not "start up content" in a tab you have not viewed. In most cases it stops it. Basically dont let the tab load fully! You only have a few seconds to do it.
 
ModerateGOP said:
Is it really ransomware or does it just pop up when you are on the internet? If it was ransomware you wouldn't be able to do get to any files on your PC or unlock it without "calling them." I'd say if the message pops up again, open task manager, and end the task for your internet browser. In my case it is chrome. End all tasks of Chrome. That should stop the message from popping up. If it comes back when you open up your internet, go to Bleepingcomputer.com, and download ADWCleaner. AdwCleaner Download

That gets rid of all toolbars and crap that could have hijacked your browser. If that doesn't help or you can't do any of those things because your computer won't let you access it, then it is ransomeware and I hope you have a backup of all your stuff! Because you will have to re-install everything.
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It is not ransomware other than it is trying to force you into installing a chrome add-on. If it does get that far, it goes into a loop that you cant really get out off easily. Only way is to close Chrome, and do NOT accept the add-on.

Saying that, some of these pop-ups can be killed via the built in Chrome security system. Basically Chrome asks if it should prevent repop ups from this source. Problem is some of these pop up makers have been able to bypass this built in security. I suspect Google will find a way to kill it eventually.
 
PeteEU said:
It is not ransomware other than it is trying to force you into installing a chrome add-on. If it does get that far, it goes into a loop that you cant really get out off easily. Only way is to close Chrome, and do NOT accept the add-on.

Saying that, some of these pop-ups can be killed via the built in Chrome security system. Basically Chrome asks if it should prevent repop ups from this source. Problem is some of these pop up makers have been able to bypass this built in security. I suspect Google will find a way to kill it eventually.
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True but for now he can use ADW. It's a really powerful cleaner and resets/uninstalls all toolbars and hijackers. You have no idea how many of my end users think that ask.com is supposed to be their homepage! :shock:
 
ModerateGOP said:
True but for now he can use ADW. It's a really powerful cleaner and resets/uninstalls all toolbars and hijackers. You have no idea how many of my end users think that ask.com is supposed to be their homepage! :shock:
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Yep ADW is great.. but better to not have to run it :)
 
Hawkeye10 said:
WOW, interesting.
Can anyone confirm this?
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That's quite normal. Anti-malware suites often exhibit what looks like suspicious behaviour to other protection software.
Besides different versions of realtime protection often require mutually exclusive access to various files and services, so it tends to break stuff. There are a few exceptions, but generally it's a bad idea to have more than one protection suite.
If you want layered security with multiple scan engines, it's usually a better idea to buy a product that includes them by default.

And before going all uninstall happy, you should also note that MS anti-malware tend to have a high number of false positives and low threat detection ratings.
https://www.av-comparatives.org/wp-content/uploads/2016/04/avc_fdt_201603_en.pdf
(Not MS hate. But remember, it's a free service they provide, not a core competency.)
 
Hawkeye10 said:
Running Windows 10, Chrome, service though comcast and using the Norton Suite they provide which seems to be up to date and running.

Keep getting someone hijacking my Chrome tab, either with a "your computer is compromised, call us now for instructions!" or a Comcast survey . I then restart. Has been happening more lately. Does anyone know how to stop this?

Thank You.
Click to expand...

Malwarebytes is a pretty good product. You use it in conjunction with other virus protection products.
They have a free download and a pretty good blog for support. There are people who will help you work
through the issue you are having.

https://www.malwarebytes.com/
 
eohrnberger said:
Some are swearing by MS's Windows Defender. When it first came out, it was weak and easily compromised by malware. I haven't trusted it since, but your mileage may vary.

I use Avast free (yearly license key registration), and it does protect the browser from drive by downloads (hidden and automatically triggered web page download links), as well as email if you are using an email client program, and also any files coming in on removable media. It updates signatures about every 3 hours, so not much escapes it. It used to get PC Mag editors choice award, but hasn't the last few times.

I have also used MalWareBytes free, which does essentially a boot time type scan of the hard disk, and finds just about everything.

Speaking of which, the PC Mag editor's choice is probably a good place to get recommendations of anti-virus protection. I've kinda settled on Avast.

Once these bastards have wormed their way into your system it's very difficult to nearly impossible to purge them. There always seems the littlest of remnants left over, which then downloads new copies of the purged stuff and re-infects your machine.
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I use Avast and it rocks.
 
shrubnose said:
I agree.I've been using Avast free antivirus for ten years and I've had no problems.

With Norton I had lots of problems.
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My mom had Norton and her PC kept crashing/locking up. She thought it was good because she got it free and it was a name she had heard. I uninstalled it and installed Avast. I have been using Avast for about 8 years now.
 
Father in law has issues with malware. I put the paid version of malware bytes on his machine and he hasn't had an issue yet.
he had some other program that never seemed to catch anything.

I have used windows defender and it was pretty good but not great.

Norton, Mcaffee, etc... can go blow a hole in a wall somewhere.
they are nothing but resource hogs that just eat resources and have no real value.
 
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