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Supervisor Had Netflix Playing During Botched 911 Call

JacksinPA

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Supervisor Had Netflix Playing During Botched 911 Call - The New York Times

A police investigation in Coral Springs, Fla., faulted a 911 call supervisor who was apparently watching a movie when a woman called in for help after a shooting.

When a bullet punched through her car’s rear windshield and narrowly missed hitting her in the head, Guadalupe Herrera called 911. Then she waited. And waited. In the end, it took half an hour for the dispatchers to send a Coral Springs, Fla., police officer to the scene. By that time Ms. Herrera had driven herself to a police station.

Part of the reason for the delay has now been revealed by an internal disciplinary report: A 911 supervisor was not paying close attention to the calls coming in.
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It appears she was watching Netflix. Specifically, the dystopian science-fiction movie “I Am Mother,” starring Hilary Swank. It had debuted on the streaming video site two days earlier.

I guess things in southern FL are a little too relaxed at times.
 
Supervisor Had Netflix Playing During Botched 911 Call - The New York Times

A police investigation in Coral Springs, Fla., faulted a 911 call supervisor who was apparently watching a movie when a woman called in for help after a shooting.

When a bullet punched through her car’s rear windshield and narrowly missed hitting her in the head, Guadalupe Herrera called 911. Then she waited. And waited. In the end, it took half an hour for the dispatchers to send a Coral Springs, Fla., police officer to the scene. By that time Ms. Herrera had driven herself to a police station.

Part of the reason for the delay has now been revealed by an internal disciplinary report: A 911 supervisor was not paying close attention to the calls coming in.
===================================================================================I
It appears she was watching Netflix. Specifically, the dystopian science-fiction movie “I Am Mother,” starring Hilary Swank. It had debuted on the streaming video site two days earlier.

I guess things in southern FL are a little too relaxed at times.

I worked for many years with emergency dispatchers. Had anyone pulled a stunt like that, at least where I worked, they wouldn't have had a job in the morning.
 
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