- Joined
- Feb 2, 2013
- Messages
- 14,520
- Reaction score
- 3,785
- Gender
- Male
- Political Leaning
- Libertarian
Some years ago I set up Norton anti virus to protect our computers. As it turns out, the person who pays our bills ordered up a new subscription each year because it was cheaper than renewing the subscription. These subscriptions default to automatic renewal. When you buy a subscription you are buying it for an infinite amount of time unless you take steps to stop the automatic renewal. Last year we moved to a different anti virus. You guessed it. All those old subscriptions kept renewing. I don't look at the credit card statements very often and I don't really study them. I did today and discovered this problem. I contacted Norton. They were willing to shut off the renewals but were not willing to refund me over $500 for subscriptions I never used. They certainly don't support their business model in any way that gets my approval.
Just a heads up. Pay attention to these guys and others like them. It can become expensive.
Just a heads up. Pay attention to these guys and others like them. It can become expensive.