Cephus
DP Veteran
- Joined
- Mar 15, 2007
- Messages
- 31,034
- Reaction score
- 11,932
- Location
- CA
- Gender
- Male
- Political Leaning
- Slightly Conservative
They already did business when they sold him a ticket to board a plane at a specific time. What they're doing is trying to renege on that at the last minute and not to mention the brutal way they went about it, and the world's disgust tells me that overbooking should be illegal period
I totally agree that the way it was done was unnecessary, but he did refuse to move, so he bears at least some responsibility for what happened to him. Just because he wants to get somewhere, that doesn't obligate anyone to actually take him, so long as they give him his money back, and probably more than he paid. I'm not arguing that United went about it the right way, certainly they didn't, but he still has no right to use someone else's facilities without their permission.