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What should be the outcome of the Passenger being forcibly removed from UAL

What should be the outcome of the forcible removal of a passenger from UAL


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They already did business when they sold him a ticket to board a plane at a specific time. What they're doing is trying to renege on that at the last minute and not to mention the brutal way they went about it, and the world's disgust tells me that overbooking should be illegal period

I totally agree that the way it was done was unnecessary, but he did refuse to move, so he bears at least some responsibility for what happened to him. Just because he wants to get somewhere, that doesn't obligate anyone to actually take him, so long as they give him his money back, and probably more than he paid. I'm not arguing that United went about it the right way, certainly they didn't, but he still has no right to use someone else's facilities without their permission.
 
I totally agree that the way it was done was unnecessary, but he did refuse to move, so he bears at least some responsibility for what happened to him. Just because he wants to get somewhere, that doesn't obligate anyone to actually take him, so long as they give him his money back, and probably more than he paid. I'm not arguing that United went about it the right way, certainly they didn't, but he still has no right to use someone else's facilities without their permission.

Any rational person with dignity would've refused as well. He had patients to see to and could not take a later flight. He was assaulted for this, that's what happened, and since that was enabled by the airline the CEO should be charged with that. The victim is suing, but buying your way out of anything is not justice. This is criminal greed

UA has learned nothing from this. Their new policy is to not overbook later than an hour before takeoff...That's not good enough. They shouldn't be allowed to overbook period and i can't think more of an area of the transportation industry where the government needs to step in and put a stop to it. Selling more tickets than you have seats is outrageous and yet this happens over 40,000 times a year. This doesn't happen at sporting events or anything else. Never a clearer example of interstate commerce either

Not that billionaires like Trump would have the first idea of the abuse this man and the witnesses suffered. When's the last time he flew in coach and got bumped at the last second i wonder
 
Any rational person with dignity would've refused as well. He had patients to see to and could not take a later flight. He was assaulted for this, that's what happened, and since that was enabled by the airline the CEO should be charged with that. The victim is suing, but buying your way out of anything is not justice. This is criminal greed

UA has learned nothing from this. Their new policy is to not overbook later than an hour before takeoff...That's not good enough. They shouldn't be allowed to overbook period and i can't think more of an area of the transportation industry where the government needs to step in and put a stop to it. Selling more tickets than you have seats is outrageous and yet this happens over 40,000 times a year. This doesn't happen at sporting events or anything else. Never a clearer example of interstate commerce either

Not that billionaires like Trump would have the first idea of the abuse this man and the witnesses suffered. When's the last time he flew in coach and got bumped at the last second i wonder

It costs money to fly a plane, they have to do it with every seat filled or it isn't financially viable. Now I agree that they shouldn't overbook, they should just sell all of the seats and people should show up. I wouldn't have a problem if they simply refused to refund money on a flight less than a week away. You should have been there. But so long as that isn't the case, they will overbook or they will go out of business and none of these people will be going anywhere via air.
 
Many things i disrespect about this politician, but he got this right:

"Meanwhile, New Jersey Gov. Chris Christie has called for a suspension to the widespread practice of overbooking. Christie's state has a special interest in United's practices because he said the airline controls 70% of the flights at Newark Liberty International Airport. "

United Airlines passenger who was dragged off flight pursues legal action - CBS News

I also doubt the airline's story that he was unruly and they had to bloody him and that he fell, considering his lawyers filed an emergency order to keep the on flight recording

Hopefully this passes as well:

"On Wednesday, U.S. Senator Chris Van Hollen, a Maryland Democrat, announced plans for the Customers Not Cargo Act, which would prohibit the forcible removal of passengers already aboard an aircraft “due to overbooking or airline staff seeking to fly as passengers.”

But it's not enough, as even other airlines are defending overbooking in general:

Delta Air Lines (DAL) CEO Ed Bastian defended overbooking as “a valid business practice”

Did these people even take an intro business or marketing class?
 
The "cops" were employed by the airline and thus the airline is the only one that has to settle with the man.

:2usflag:

Are they employees of the airline or the airport? I'm not a lawyer like T.D., but I would think that makes a difference.
 
It costs money to fly a plane, they have to do it with every seat filled or it isn't financially viable. Now I agree that they shouldn't overbook, they should just sell all of the seats and people should show up. I wouldn't have a problem if they simply refused to refund money on a flight less than a week away. You should have been there. But so long as that isn't the case, they will overbook or they will go out of business and none of these people will be going anywhere via air.

If they had a policy you can't cancel and get a refund after a certain time, which is very common in everything from sports venues to hotels and restaurant reservations, that would avoid the complete injustice of getting screwed and not offered another seat until *3 days later* and then hospitalized

Except UA already had this late cancellation policy. What they do is when someone isn't early for a flight, they try to resell the ticket to someone on the waiting list...then the original ticket holder shows up and then what?? Or they book more flights than there are seats - This should definitely not be legal. Or some employees want the seat, they screw the customer instead and they've done nothing to stop this except change the timeline to screw the customer right before he's boarded so that he won't have to be bloodied (how generous of them)

So there's nothing to be done except legislation and lawsuits and it appears that will be happening
 
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Are they employees of the airline or the airport? I'm not a lawyer like T.D., but I would think that makes a difference.

Airport rent-a-cops wearing blue jeans. Not exactly Chicago PD.

:2usflag:
 
If they had a policy you can't cancel and get a refund after a certain time, which is very common in everything from sports venues to hotels and restaurant reservations, that would avoid the complete injustice of getting screwed and not offered another seat until *3 days later* and then hospitalized

Except UA already had this late cancellation policy. What they do is when someone isn't early for a flight, they try to resell the ticket to someone on the waiting list...then the original ticket holder shows up and then what?? Or they book more flights than there are seats - This should definitely not be legal. Or some employees want the seat, they screw the customer instead and they've done nothing to stop this except change the timeline to screw the customer right before he's boarded so that he won't have to be bloodied (how generous of them)

So there's nothing to be done except legislation and lawsuits and it appears that will be happening

They can't book more flights, there are only so many physical planes. They can't fly without the plane being full, they'd go out of business. So while what happened to him was bad and they deserve to be penalized for it, what else can they do? How else can they fill 100% of the seats when people simply don't show up for flights? Give us a workable solution.
 
Airport rent-a-cops wearing blue jeans. Not exactly Chicago PD.

:2usflag:

But still not employees of UA, just the airport, right?
 
But still not employees of UA, just the airport, right?

That's what I make of it, from news reports I have seen. No definite proven answer here.

:2usflag:
 
They can't book more flights, there are only so many physical planes. They can't fly without the plane being full, they'd go out of business. So while what happened to him was bad and they deserve to be penalized for it, what else can they do? How else can they fill 100% of the seats when people simply don't show up for flights? Give us a workable solution.

How does a sports stadium do so? I see half empty stadiums of bought tickets from no shows on a regular basis. You don't get it i guess - when someone buys a nonrefundable ticket, it doesn't matter whether they show up or not! They still get the $!

What UA routinely does is so beyond that though. They literally take a 180 seat plane and sell 200 *nonrefundable* tickets under the *assumption* that 20 will not show up and then when 185 show up they kick 5 off the plane with no warning. This happens to 46,000 every year in this country and often they're told "Come back Monday" and there goes 3 days of their vacation. That's freaking criminal greed and no other industry gets away with ****ting on their customers like this

The atrocity that happened to this man is shedding light on many outrages that UA does on a regular basis, leading to legislation being filed and $1 billion lost revenue already on future sales

My solution is simply to sell no more tickets than they have seats, or the government can take it over. Those are the options i would give them now
 
They can't book more flights, there are only so many physical planes. They can't fly without the plane being full, they'd go out of business. So while what happened to him was bad and they deserve to be penalized for it, what else can they do? How else can they fill 100% of the seats when people simply don't show up for flights? Give us a workable solution.

Why would it matter if the person shows up or not. The tickets are non-refundable which means the seat was paid for.

The airline looks to sell that seat again, and while the original purchaser could probably sue and recover his original purchase price, most people don't have time to do that.

Any other business that sells the same item twice would be shut down for fraud.
 
How does a sports stadium do so? I see half empty stadiums of bought tickets from no shows on a regular basis. You don't get it i guess - when someone buys a nonrefundable ticket, it doesn't matter whether they show up or not! They still get the $!

What UA routinely does is so beyond that though. They literally take a 180 seat plane and sell 200 *nonrefundable* tickets under the *assumption* that 20 will not show up and then when 185 show up they kick 5 off the plane with no warning. This happens to 46,000 every year in this country and often they're told "Come back Monday" and there goes 3 days of their vacation. That's freaking criminal greed and no other industry gets away with ****ting on their customers like this

The atrocity that happened to this man is shedding light on many outrages that UA does on a regular basis, leading to legislation being filed and $1 billion lost revenue already on future sales

My solution is simply to sell no more tickets than they have seats, or the government can take it over. Those are the options i would give them now

Sports stadiums don't require vast amounts of jet fuel to operate. The fact is that most of the time, they overbook and don't have a problem. You have to remember that more than 650 million people fly every year in the United States alone. 46k is nothing. That's not criminal greed, that's how the system works. If you don't like it, take a train.
 
Both settle or he wins at trial. Hopefully the airline and state will want to bury this asap and will settle to avoid a trial (waste of time, emotion and money, imo).
 
Sports stadiums don't require vast amounts of jet fuel to operate. The fact is that most of the time, they overbook and don't have a problem. You have to remember that more than 650 million people fly every year in the United States alone. 46k is nothing. That's not criminal greed, that's how the system works. If you don't like it, take a train.

I'm quite sure you'd be pissed if you're one of the 46k and no, we'll ban it instead
 
I'm quite sure you'd be pissed if you're one of the 46k and no, we'll ban it instead

Well, you're wrong. What else is new? I actually understand how these things work.
 
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