Should customers be able to sue over flawed non-returnable items?

To OP:

It's just false advertising. Some film makers do it to get a crowd, that otherwise, wouldn't be there. If they settle for anything at all, it will probably be a small amount of money.

Jucon said:

I agree. What do you think about the gaming system?

I've known many people who's Xbox 360s and PS3s have broken down only after a few years. Xbox 360 even has a "ring of death" system in place, as if Microsoft knew the problems would arise. I'm curious where the cut off is between unpreventable failure and planned failure...

Click to expand...

I dont own or never have owned a gaming system..I play on pc only...but when you buy a gaming system it has a specific warranty with a time frame right ?
Like a car...you buy it knowing what your warranty is....

winston53660 said:

When I was a kid I worked at a movie theater. Of course our policy was no refunds. Except one time we had this movie that was so f'ing bad we changed our policy for that one movie. If they asked we'd refund the money. I don't think a single person sat through the entire film.

Click to expand...

I worked at a movie theatre too awhile back, our company were major pushovers, if someone complained enough, they'd give them their money back or tickets for another movie. One group of spanish people complained that a line in the movie offended them.

But standard policy was you could get a refund up to 20 minutes into the movie.

stsburns said:

To OP:

It's just false advertising. Some film makers do it to get a crowd, that otherwise, wouldn't be there. If they settle for anything at all, it will probably be a small amount of money.

Click to expand...

Man if this passes I'm suing M Night Shyamalan for "The Village". What stupid asshole put "Scariest movie of the year" on the goddamn DVD case.

American said:

You don't sound like a smart consumer.

Click to expand...

I was simply giving examples and asking questions to see what other people thought. I always appreciate other people's opinions; at least when they refrain from personal attacks.

winston53660 said:

When I was a kid I worked at a movie theater. Of course our policy was no refunds. Except one time we had this movie that was so f'ing bad we changed our policy for that one movie. If they asked we'd refund the money. I don't think a single person sat through the entire film.

Click to expand...

What movie?

No.

More specifically, it's unreasonable to expect someone to expect a refund for an opened Movie or Video game case. In some cases, you can get a replacement game disk or disks. I don't know if this is possible with movies.

The reason for this, as I see it, is because once the case has been opened, there is no way to know if they copied and/or watched the movie once and now want their money back (not because the movie sucked, but because they want their money back), or installed/copied the game and now want their money back (while still having the game/movie).

The same holds in the case of a movie theater, I would think. You've received and consumed what you paid for. That you didn't like it is their problem only in that you're going to tell your friends "X sucks", and then a portion of them will not buy X.

It would be like expecting a refund for food you've eaten. "That burger sucked, McD's, I want my 5 bucks back."

Where's the burger? I ate it...

No.

Once the product has been consumed, it's over.


Then again, my youngest brother had an issue along these lines...

He purchased a copy of Windows 7 Pro from Wal-Mart to install on a recently constructed computer, but didn't realize it was an upgrade copy - that he needed a XP or Vista installs to register the operating system, or something of that nature.

There was a tiny (about 1.5” by 1”) block of text in one corner of the box that informed you of this.

I’m not entirely sure what went on, but Wal-Mart refunded (or gave him credit?) his money (about $200ish) and he used it to purchase a monitor from them…

Not sure if they gave him it because the manager thought it would be harsh to screw over a kid not yet 18, but…He got the money back…

Institute a governmentally mandated 60 second preview stating that "you may end up thinking the following movie sucked" set to the tune of "What fool am I?".

I tend to think if the product hurts you (and wasn't supposed to), you should sue. If you're not comfortable with return policies or warranties, don't buy the product. If you buy a product that doesn't work, then ask the company for an exchange or refund - they'll either stand behind their product or people will quit buying from them.

If you can prove a company intentionally misled you in such a way as to cause damage to you, sue for fraud. If you don't meet the burden of proof, pay the legal bills and court costs.