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United airlines fiasco

Rexedgar

Rexedgar

Yo-Semite!
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What are the thoughts as far as where this will end up. Does the airline settle, and if they settle where in the monetary range will it be? Or does this play out in court? My bet is a large, gagged settlement.
 
Rexedgar said:
What are the thoughts as far as where this will end up. Does the airline settle, and if they settle where in the monetary range will it be? Or does this play out in court? My bet is a large, gagged settlement.
Click to expand...

I agree. No way UA's gonna let this go to court.
 
Rexedgar said:
What are the thoughts as far as where this will end up. Does the airline settle, and if they settle where in the monetary range will it be? Or does this play out in court? My bet is a large, gagged settlement.
Click to expand...

The settlement will be public because it will be treated as a public punishment of the airlines. It will also be large enough that we will see more passengers finding ways to get "assaulted" for a payday. Air travel will become prohibitively expensive and people will start bitching about that.

Maybe this will spur the development of the hyper loop and we can run the whole scenario again with another industry.
 
Rexedgar said:
I'm new here clue me in, I attempted to create a poll and was not able. Also did not think this topic fit into 'politics'.
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Creating a poll is an option toward the bottom of the screen when you create a new thread.
 
Rexedgar said:
I'm new here clue me in, I attempted to create a poll and was not able. Also did not think this topic fit into 'politics'.
Click to expand...

If you want to make a poll, you must make your thread in the polls subforum.
 
Lutherf said:
The settlement will be public because it will be treated as a public punishment of the airlines. It will also be large enough that we will see more passengers finding ways to get "assaulted" for a payday. Air travel will become prohibitively expensive and people will start bitching about that.

Maybe this will spur the development of the hyper loop and we can run the whole scenario again with another industry.
Click to expand...

When you put it that way makes me not want to get out bed in the morning.

The PD had no place here. It was strictly a civil matter. I'm going to guess that United made it sound like an unruly passenger situation and not what it really was - that they were trying to get the guy off the plane probably in breach of their contract with him.

The settlement should be punitive enough to get United and other airlines to least abide by the letter of their already very one sided contracts and to convince them to take care of their customer problems without resorting to government funded muscle.
 
United just discovered what most of us know and many corporations and most of government don't yet know or understand. The citizens of the United States are pissed plenty. We are sick and damned tired of being screwed over, used, abused, taken for granted, taken advantage of, marginalized, worked over, worked around, lied to, robbed and treated like dirt.

Americans are pissed at ever growing conglomerates, narrowing of consumer choices, deregulations, bail outs, government lies and flim flam, and corpgov. We are fed up with Big Pharma, Wall Street, Big Banking, Big Insurance, dwindling choices with airlines, wireless providers, satellite and cable companies and on and on. Americans are frustrated and extremely tired of getting the short end of the stick.

United completely misjudged the American public. Their PR response will be a classic lesson regarding how to do it wrong in J-schools and business schools for years to come. First and foremost was/is United's disconnect from the people who keep them in business - consumers. United arrogance combined with America's neo-militarism resulted in an ugly display of corporate power and lack of concern. The People do not like it. We will see more and more expressions of public disgust for more and more businesses and government.

It is probably safe to say that United just became aware of the vast and growing disconnect between Americans and all things corpgov. There is no way United would fare well in a court with a jury of American citizens. For the most part Americans are not happy with airlines and their monopolies. Flying is not fun anymore. Choices between airlines are relatively few. Customer are treated like animals.

No, given the opportunity Americans would nail United's hide to the door. United will settle out of court.
 
Rexedgar said:
What are the thoughts as far as where this will end up. Does the airline settle, and if they settle where in the monetary range will it be? Or does this play out in court? My bet is a large, gagged settlement.
Click to expand...

I also think that, if the persons removing him were police, he should be charged with forcefully resisting arrest. He was on private property and asked to leave. He would not. That should also be prosecuted as should he be made civilly and criminally responsible for damage to others.
 
joG said:
I also think that, if the persons removing him were police, he should be charged with forcefully resisting arrest. He was on private property and asked to leave. He would not. That should also be prosecuted as should he be made civilly and criminally responsible for damage to others.
Click to expand...


Oh brother.
 
Paperview said:
Oh brother.
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I do not know, if the persons were police or merely security personnel. But, if they were police. ...
Also, as far as I know, the captain of air or sea vessels must be obeyed independent of one's own opinion on a matter.

The doctor could have demanded another flught or sued after leaving. It is totally unacceptable that a passenger act like this guy did. If the slot were list in such an event and the start delayed the resisting passenger should also be responsible for damages to the airline and other passengers.
 
This is not the only potential lawsuit that they are going to be facing. A similar thing happened to a CEO , who , after complaining , got downgraded to coach instead of merely thrown off.

He's considering a law suit, and he has enough money to carry it through. He initially asked for a refund, but 25K to the charity of his choice.

THey said NO.. and now that this happened happened where the doctor who got dragged off will actually need reconstructive surgery , it certainly is the right time for a lawsuit. I suspect he will ask for a refund, his lawyers fees, and a donation to a charity.

United passenger threatened with handcuffs to make room for 'higher-priority' traveler - LA Times
 
joG said:
I do not know, if the persons were police or merely security personnel. But, if they were police. ...
Also, as far as I know, the captain of air or sea vessels must be obeyed independent of one's own opinion on a matter.

The doctor could have demanded another flught or sued after leaving. It is totally unacceptable that a passenger act like this guy did. If the slot were list in such an event and the start delayed the resisting passenger should also be responsible for damages to the airline and other passengers.
Click to expand...

Know this: That doctor (whose wife was aboard the plane with him) -- is going to walking away from the explosively bad mess with millions and millions, and UA will be for a long time trying to fix this PR mess.

The CEO promised it would never happen again, to anyone, said the Doctor did not do anything wrong, and was basically slurping in the lap of that Doctor you thought should be charged with resisting arrest and owing damages to the airline (instead of the other way around). Ha!
 
Risky Thicket said:
United just discovered what most of us know and many corporations and most of government don't yet know or understand. The citizens of the United States are pissed plenty. We are sick and damned tired of being screwed over, used, abused, taken for granted, taken advantage of, marginalized, worked over, worked around, lied to, robbed and treated like dirt.

Americans are pissed at ever growing conglomerates, narrowing of consumer choices, deregulations, bail outs, government lies and flim flam, and corpgov. We are fed up with Big Pharma, Wall Street, Big Banking, Big Insurance, dwindling choices with airlines, wireless providers, satellite and cable companies and on and on. Americans are frustrated and extremely tired of getting the short end of the stick.

United completely misjudged the American public. Their PR response will be a classic lesson regarding how to do it wrong in J-schools and business schools for years to come. First and foremost was/is United's disconnect from the people who keep them in business - consumers. United arrogance combined with America's neo-militarism resulted in an ugly display of corporate power and lack of concern. The People do not like it. We will see more and more expressions of public disgust for more and more businesses and government.

It is probably safe to say that United just became aware of the vast and growing disconnect between Americans and all things corpgov. There is no way United would fare well in a court with a jury of American citizens. For the most part Americans are not happy with airlines and their monopolies. Flying is not fun anymore. Choices between airlines are relatively few. Customer are treated like animals.

No, given the opportunity Americans would nail United's hide to the door. United will settle out of court.
Click to expand...

Well said.
 
joG said:
I also think that, if the persons removing him were police, he should be charged with forcefully resisting arrest. He was on private property and asked to leave. He would not. That should also be prosecuted as should he be made civilly and criminally responsible for damage to others.
Click to expand...

I'm sorry but this is wrong. He had every right to be on that property by virtue of the contract both he and United agreed to when they took his money and gave him a ticket. What you are saying is analogous to asking the police to remove a tenant who has paid their rent and is living up to his end of a lease agreement.
 
joG said:
I do not know, if the persons were police or merely security personnel. But, if they were police. ...
Also, as far as I know, the captain of air or sea vessels must be obeyed independent of one's own opinion on a matter.

The doctor could have demanded another flught or sued after leaving. It is totally unacceptable that a passenger act like this guy did. If the slot were list in such an event and the start delayed the resisting passenger should also be responsible for damages to the airline and other passengers.
Click to expand...

The captain and aircrew do not have the authority to remove a passenger who is not a risk to the safety of flight. United - all airlines - spell out in gory detail when a passenger can be kicked off a plane. The man did nothing that warranted removal
 
Gaius46 said:
I'm sorry but this is wrong. He had every right to be on that property by virtue of the contract both he and United agreed to when they took his money and gave him a ticket. What you are saying is analogous to asking the police to remove a tenant who has paid their rent and is living up to his end of a lease agreement.
Click to expand...

IN specific, that contract was put in full effect when they gave him a boarding pass. United will pay a stiff penalty. .. in money TO this person, and also with the fallout with bad PR>
 
Paperview said:
Know this: That doctor (whose wife was aboard the plane with him) -- is going to walking away from the explosively bad mess with millions and millions, and UA will be for a long time trying to fix this PR mess.

The CEO promised it would never happen again, to anyone, said the Doctor did not do anything wrong, and was basically slurping in the lap of that Doctor you thought should be charged with resisting arrest and owing damages to the airline (instead of the other way around). Ha!
Click to expand...

All of which makes clear that we have a very odd way of ordering things. Whether there is a better way, I am not sure.
 
joG said:
I also think that, if the persons removing him were police, he should be charged with forcefully resisting arrest. He was on private property and asked to leave. He would not. That should also be prosecuted as should he be made civilly and criminally responsible for damage to others.
Click to expand...

Great way to treat a paying customer.
 
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