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Don Berwick, one of the preeminent names in health care quality improvement, has a piece today arguing the House and Senate health bills wouldn't simply savagely curtail coverage, they "would set back the quality of care for all of us."
Health Care Coverage Is Not Enough. We Need Delivery System Reform.
Health Care Coverage Is Not Enough. We Need Delivery System Reform.
It’s well known that the bill to repeal the Affordable Care Act (ACA) now making its way through the Senate would deny coverage to tens of millions of Americans. Less well known is that it would also hit the brakes on “delivery system reform,” the work of doctors and hospitals to improve quality and reduce costs. In other words, it would make quality of care worse.
The Senate’s “Better Care Reconciliation Act of 2017” would defund Medicaid programs that help people receive care at home instead of having to be in nursing homes and hospitals. It would massively increase cost sharing, which would force people to delay needed care, worsening their outcomes. It would end the ACA’s prevention fund, which supports innovations to prevent heart disease, diabetes, cancer, and stroke. And it would force hospitals into new levels of deficit, where they would have trouble finding the resources to invest in improving their care. Some hospitals, particularly in rural area, would even close their doors.
Under the then brand-new Center for Medicare and Medicaid Innovation – an ACA creation – CMS organized a partnership among more than 4,000 hospitals to reduce errors in care (like hospital-acquired infections, pressure sores, and surgical mishaps) and needless hospital readmissions. Over five years, this program averted 87,000 deaths, 2 million patient injuries, and nearly $20 billion in costs due to errors.
Under the ACA, over 500 new partnerships between Medicare and local groups of doctors and hospitals have formed – so-called “Accountable Care Organizations,” trying to give over 10 million Medicare beneficiaries better patient satisfaction, better outcomes, and lower costs.
The ACA and other laws require publicly available measurements of quality for hospitals, and they use payment to encourage adoption of electronic medical records, which are, at last, ubiquitous in hospitals and taking root in many office practices. In 2009, fewer than 20% of US physicians had electronic medical records; today, more than 80% do. Overall health care costs will be $2.6 trillion lower over the decade following enactment of the ACA than projected even while millions more people have insurance.
This is “delivery system reform” - changing the processes of care. It’s a much better way to reduce costs, through improving the quality of care, rather than shifting the burden to patients and families. Instead of waiting for trouble in chronically ill patients, for example, reaching out proactively into their homes, intercepting deterioration and averting the need for a hospital stay. Standardize best practices using checklists and reminder systems. Help telemedicine take off, giving doctors and patients easier ways to interact at lower cost than in traditional office visits.