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Starbucks’ open bathroom policy may be hurting foot traffic: Study
Since opening its bathroom doors to the public in the wake of a controversial incident in Philadelphia, the coffee giant has seen a 6.8% drop in store attendance per month relative to other coffee shops nearby, according to the findings of a joint study from the University of Texas at Dallas and Boston College.
“When you throw open the policy to let people come in and just use the bathrooms and the tables, maybe people come in and find the bathrooms are dirty, and the tables are crowded,” David Solomon, Assistant Professor at Boston College Carroll School of Management, told YFi PM. “And so they don't buy the coffee as well.”
Well, knock me over with a feather!
You wonder if Starbucks is run by a bunch of morons. Who in their right minds think that by allowing drug-users and bums to roam willy-nilly in your business, paying customers looking for a quiet table and a clean bathroom would stand for that?
This was a sop the far left. Recall the outrage when two blacks were arrested at a Starbucks last spring. They were loitering and not buying anything, and the manager called the police. The video of the arrests went viral, and the idiot CEO, Kevin Johnson immediately changed to policy to allow anyone to use the bathrooms and occupy tables without buying anything.
Here is the motto businesses should follow: Do NOT EVER cave to the PC leftist nuts. They don't care if your business fails. Do the commonsense things that keep customers coming in.
Since opening its bathroom doors to the public in the wake of a controversial incident in Philadelphia, the coffee giant has seen a 6.8% drop in store attendance per month relative to other coffee shops nearby, according to the findings of a joint study from the University of Texas at Dallas and Boston College.
“When you throw open the policy to let people come in and just use the bathrooms and the tables, maybe people come in and find the bathrooms are dirty, and the tables are crowded,” David Solomon, Assistant Professor at Boston College Carroll School of Management, told YFi PM. “And so they don't buy the coffee as well.”
Well, knock me over with a feather!
You wonder if Starbucks is run by a bunch of morons. Who in their right minds think that by allowing drug-users and bums to roam willy-nilly in your business, paying customers looking for a quiet table and a clean bathroom would stand for that?
This was a sop the far left. Recall the outrage when two blacks were arrested at a Starbucks last spring. They were loitering and not buying anything, and the manager called the police. The video of the arrests went viral, and the idiot CEO, Kevin Johnson immediately changed to policy to allow anyone to use the bathrooms and occupy tables without buying anything.
Here is the motto businesses should follow: Do NOT EVER cave to the PC leftist nuts. They don't care if your business fails. Do the commonsense things that keep customers coming in.