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Timeframe wise if you combined the two examples I gave you, 10 years would be accurate. But Vets are still having to travel 72 miles from the Columbus area to the VA hospital in Dayton for treatment to my knowledge.
A lot has improved in the last ten years. I know, because my wife is a 100 percent service connected disabled Navy veteran, and we've seen the improvements firsthand, at several of the VA facilities, where we have lived. The first VA we used WAS and STILL IS terrible, in Memphis, TN, but Dallas, Minneapolis and Long Beach, California have all been terrific, and they have saved my wife's life seven times.
[h=2]In 2016 82% (120 out of 146) of VA Medical Centers Reported on SAIL Showed Improvement Compared to Their Baseline One Year Earlier.
https://www.va.gov/qualityofcare/measure-up/End_of_Year_Hospital_Star_Rating.asp[/h]
Regarding the inability of the Columbus center to provide cancer treatments, it's an AMBULATORY CARE center, (a clinic) so therefore not a full service VA hospital, so it is not the VA's fault that they cannot provide full oncology/cancer treatment. Only CONGRESS can provide the funding to upgrade the Chalmers P. Wylie VA Ambulatory Care Center to a full service VA hospital, and the truth is, Congress has not been in the mood to provide increased funding since Newt Gingrich flipped it in 1994. In fact, the mood has been more toward making the VA worse, so that they have justification to get rid of it altogether.
Unless and until that attitude toward the VA changes, only Dayton and Cincinnatti will be able to provide full cancer treatment. It is unfortunate but it is not because the VA isn't capable or competent, it's because they lack the money to expand.
As regards the 1 star rated Memphis VA, I personally believe that it all traces to a toxic culture at that facility which dates back twenty or more years. Memphis never had a good VA, not from the very first day it opened its doors. Little Rock, AR is rated 3 stars and Hot Springs has a 5 star rating.