- Joined
- Feb 19, 2012
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- Centrist
I have a suggestion for a moderation technique that I have experienced and find really helpful and informative. Wouldn’t it be nice if our moderators contacted a reporter to let the person know if a perceived offense was actionable? This serves two purposes: it helps the reporter to understand what is something worth reporting, and after a time, it lessens the amount of work on the part of the moderating team. Another good technique to go along with it, is the moderator reporting back to the offended party on the outcome of the report. This action can help and offended party feel better about the offensive encounter, creating a feeling of inclusiveness and the security in knowing that problem posters are being policed which only ensures in the mind of the reporter that that the problem is being taken seriously and that their help is appreciated. I can tell you all, that from direct experience, this system works really well.
The forum rules specify that concerning bad behavior reports should be made, but beyond that, nobody knows if the efforts are worth it. It may take some time to catch on, but veteran posters will very quickly benefit and learn what is worth the time and what is not, which can only help in social navigation, but lessen the “docket” that a given moderator has to deal with during their period on the board.
Thoughts?
The forum rules specify that concerning bad behavior reports should be made, but beyond that, nobody knows if the efforts are worth it. It may take some time to catch on, but veteran posters will very quickly benefit and learn what is worth the time and what is not, which can only help in social navigation, but lessen the “docket” that a given moderator has to deal with during their period on the board.
Thoughts?