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Consumer Group "Which" damns Windows 10

Infinite Chaos

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Microsoft has been criticised over its Windows 10 software by consumer rights group Which?.The body said it had received hundreds of complaints about the upgrade, including lost files, emails no longer syncing and broken wi-fi and printing.
In some cases, it said, users had had to pay for their computer to be repaired.
Microsoft defended its software and highlighted that it provided help online and by phone.
~
Which? surveyed more than 5,500 of its members in June, and said that 12% of the 2,500 who had upgraded to Windows 10 had later reverted to an earlier version. Link.

The French data authority has recognised that Windows collects "excessive amounts" of data on users, the National Data Protection Commission has also said the same thing. I've read users on DP forums blame users for not knowing how to turn data collection activities off but when Windows 10 eventually installed itself on many people's computers - I feel those not technically savvy enough were let down.

I don't use a webcam anyway and I don't also use one touchscreen laptop anymore which upgraded to Windows 10 despite Windows telling me there were no upgrade issues. Luckily I do all my photo printing and such from my Macbook so I haven't lost the printers I have here at home or at work.

I know the EU has taken on giant corporations before - question is - will the EU take on Microsoft over this? (I don't see the UK govt doing that)
 
My computer repair man said most of the computers coming into his shop for repair are because of Win 10. He said there were so many complaints about Win 10 that Microsoft is offering free downgrades to Win 7. At this point, I'm glad I didn't upgrade.
 
The French data authority has recognised that Windows collects "excessive amounts" of data on users, the National Data Protection Commission has also said the same thing. I've read users on DP forums blame users for not knowing how to turn data collection activities off but when Windows 10 eventually installed itself on many people's computers - I feel those not technically savvy enough were let down.

I don't use a webcam anyway and I don't also use one touchscreen laptop anymore which upgraded to Windows 10 despite Windows telling me there were no upgrade issues. Luckily I do all my photo printing and such from my Macbook so I haven't lost the printers I have here at home or at work.

I know the EU has taken on giant corporations before - question is - will the EU take on Microsoft over this? (I don't see the UK govt doing that)

I don't know, but I do not seem to have had any problems with Windows 10.
 
My computer repair man said most of the computers coming into his shop for repair are because of Win 10. He said there were so many complaints about Win 10 that Microsoft is offering free downgrades to Win 7. At this point, I'm glad I didn't upgrade.

I have windows 10 and had upgraded from 8. I was very happy and still am. The program works fine.
 
The French data authority has recognised that Windows collects "excessive amounts" of data on users, the National Data Protection Commission has also said the same thing. I've read users on DP forums blame users for not knowing how to turn data collection activities off but when Windows 10 eventually installed itself on many people's computers - I feel those not technically savvy enough were let down.

I don't use a webcam anyway and I don't also use one touchscreen laptop anymore which upgraded to Windows 10 despite Windows telling me there were no upgrade issues. Luckily I do all my photo printing and such from my Macbook so I haven't lost the printers I have here at home or at work.

I know the EU has taken on giant corporations before - question is - will the EU take on Microsoft over this? (I don't see the UK govt doing that)

I dont believe it.... simply because people who actually know about this ****, say that the data collection is a few 100k and is mostly checking for update and similar. Basically not much more different than any other Windows version before.

Microsoft defends (and explains) its Windows 10 privacy settings | ZDNet

Windows 10 telemetry secrets: Where, when, and why Microsoft collects your data | ZDNet

When it comes to Windows 10 privacy, don't trust amateur analysts | ZDNet

A lot of this BS alarm over Windows 10 privacy and that, comes from a Redit post based on the Terms and Conditions changes and later on some "idiot" mainstream so called tech people who pushed the narrative without checking things out. Those that did, quickly found out it was bull****.

And no I aint no Microsoft fanboy or anything.. but it is amazing that the Terms and Conditions of all major tech companies are quite similar, but it is Microsoft that gets attacked when they release a successful product. Why is Apple or Google not under the same attack.. they collect tons more information than Microsoft. Hell Apple has built in a data collection system into their iOS so to "help" people and companies.. and media promoted it and said it was awesome... errr okay!
 
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I dont believe it.... simply because people who actually know about this ****, say that the data collection is a few 100k and is mostly checking for update and similar. Basically not much more different than any other Windows version before.

Microsoft defends (and explains) its Windows 10 privacy settings | ZDNet

Windows 10 telemetry secrets: Where, when, and why Microsoft collects your data | ZDNet

When it comes to Windows 10 privacy, don't trust amateur analysts | ZDNet

A lot of this BS alarm over Windows 10 privacy and that, comes from a Redit post based on the Terms and Conditions changes and later on some "idiot" mainstream so called tech people who pushed the narrative without checking things out. Those that did, quickly found out it was bull****.

And no I aint no Microsoft fanboy or anything.. but it is amazing that the Terms and Conditions of all major tech companies are quite similar, but it is Microsoft that gets attacked when they release a successful product. Why is Apple or Google not under the same attack.. they collect tons more information than Microsoft. Hell Apple has built in a data collection system into their iOS so to "help" people and companies.. and media promoted it and said it was awesome... errr okay!

The fact that you poo-poo a large body of complaint about Windows 10, not just the opinion of one Reddit post, and the findings of a very reputable organisation like the Consumers' Association, while then immediately, one could say in the jerk of a knee, turn your attack onto Apple suggests you are indeed, if not a fanboy, then apologist-in-chief for Microsoft.
 
I've heard there can be some challenges when doing an "upgrade" installation. That's why I would recommend saving all important files to something else and reformatting the drive when "upgrading" (essentially clean-installing). Those who waited around and didn't take control of their update and didn't look into it are their own worst enemy. Windows 10 seems pretty good to me so far, so much better than 7 and 8 are.

With regards to 12%, that's not uncommon. Those are the kinds of people who still have flip phones, a land line, and still browse the internet using netscape navigator.
 
Haha! I've found this everytime I try to discuss a failing in Microsoft even though I am a heavy user of said software.

I've got nothing fundamentally against Microsoft. I use a Windows phone and really like the software, but Pete has an almost pathological hatred of Apple and sense of loyalty to Microsoft. Neither seem to be particularly appropriate, objective or rational.
 
The fact that you poo-poo a large body of complaint about Windows 10, not just the opinion of one Reddit post, and the findings of a very reputable organisation like the Consumers' Association, while then immediately, one could say in the jerk of a knee, turn your attack onto Apple suggests you are indeed, if not a fanboy, then apologist-in-chief for Microsoft.

And what do the consumers association base their findings on.. I cant find that information. I do have information by people who actually track this stuff and they say that it is not so.
 

Okay lets look at this bull**** article.. first.. 1000 which users? Really? There are 300+ million installs. Are there problems? Sure there are problems with all operating system upgrades. Want me to list the crap about OSX or iOS or Android?

Windows 10 woes.
1) Peripheral devices no longer working with the PC.

Happened with Windows 98 to Windows 2000 and XP, from XP to Vista.. blame the peripheral manufacture, not microsoft. Hell happened with a Mac upgrade when suddenly the HP printer did not work for some reason.

2) Accounts such as email no longer syncing.

Was a bug on launch, was fixed within 48 hours. Only effected those using Mail for Windows 10. Use Gmail in a browser or another email program and it aint Microsofts fault if people cant figure out how to use their email.

3) Files and data being deleted.

Clearly states to back up files and data before upgrading. Choosing the wrong option during upgrade .. a user choice, will delete files. Does not happen without user command. It clearly states "leave all documents and files".. choose that option and they wont disappear.

4) Such significant PC slowdown or failure that a third-party repair was required.

Yes.... this happens on any upgrade of any OS, mobile or desktop. For most the upgrade works.. but for some, a factory reset is needed. Often it is 3rd party software and/or malware that is root cause of the problem. Right now there is an iOS bug which is a massive battery drain... do a factory reset and it often fixes that problem.

5) Windows 7 users losing compatibility with printers and built-in devices, including wi-fi cards and speakers.

Rarely happens and is again not the fault of Microsoft that the printer is so old that the maker refuses to make drivers. In fact, on Windows 10 it is far easier to get older printers to work. As for Wifi cards.. must be some obscure chipset.. and speakers? What the hell? No drivers needed for any freaking speakers. This magazine should know that. I had a client who complained that his 12 year old Cannon scanner did not work on Windows 10... found out that it actually did not work with Windows 7 either unless you did some "hacking" by installing it compatibility mode and prayed. Buy a new freaking scanner.. which he did.

6) Software compatibility problems, including forced un-installation of non-Microsoft software, such as Norton.

Oh for **** sake. In the case of uninstalling Norton and other anti-virus software, it is because that they are not compatible due to security changes. During the upgrade it will CLEARLY state so, and recommend that the newest compatible version is installed. It is because the user refuses to run the latest version. Microsoft uninstalls it because they wont work and could seriously screw up the upgrade. I recommend always to remove anti-virus before upgrading. As for other software.. if they poise a security risk, then yes they are removed. Apple does that too btw. When I upgraded my OS to 10, it said my Kaperskey version was not compatible and removed it. Went and downloaded the newest version and all was good.

7) Un-installation of Office 2010. If the user no longer has the key, they’re potentially forced to pay to get Office again.

Well the user should not have thrown away the license key should they? But there are ways to get the key before doing the upgrade. I recommend Produkey that will give you your Windows and office keys. But saying that.. with the newest version of Windows, you now have the ability to link your Microsoft account with your licenses... all of them, office, windows.. so all you have to do, is login to your account on Microsoft – Official Home Page and you can see all your keys.



This article is... stupid to say the least. Common user and 3rd party problems that have nothing to do with Windows or Microsoft.
 
I've got nothing fundamentally against Microsoft. I use a Windows phone and really like the software, but Pete has an almost pathological hatred of Apple and sense of loyalty to Microsoft. Neither seem to be particularly appropriate, objective or rational.

I have zero loyalty to Microsoft..... give me an OS that can run my games easily and I will switch. I hate that the media lie through their teeth about Microsoft while giving others.. aka Apple a free lunch.

This whole debate started when Windows 10 came out and it was a success. It started on a Reddit thread where some know it all had started to read the terms and conditions and found "odd stuff" and started to make things up. The media (mostly pro-Apple sites) picked it up and went with it, without remotely investigating. That started a snowball effect where the same debunked crap was rehashed.

Now had they done their job and also checked say Googles or Apples terms and conditions, they would know that it is no different than Microsofts. Had they actually done tests on how much info was sent, then they would know it is marginally a tad more for Windows 10 than 7, but it is next to nothing. They keep rambling on about privacy when it comes to Microsoft, but have no problems Apple logging everything on their devices.. yes they do... or that Apple is the worst offender in handing over iCloud and other information to police..

Then we come to Which... consumer group my ass. The article you linked is full of inaccuracies and issues that are not Microsofts fault. What is next, blaming the car manufacture for a drunk driver? Blaming the milk company for bad milk, when the user put it in the hot sun for 10 hours? Why on earth should Microsoft be blamed on clearly user error or 3rd party software error?
 
I got curious. I was aware of the WIFi thing prior to instal

Windows 10: How to Protect Your Privacy | PCMag.com
How to Stop Windows 10 From Logging Personal Data
But turning Cortana off is good as that little lady collects massive amounts of data.

This is beyond my capabilities.
https://hackmag.com/security/what-data-windows-10-sends-to-microsoft-and-how-to-make-it-stop/

It doesn't seem that hard.
I don't know if you play a lot of PC games, but some of it looks a lot like editing files in there.

I'm by no means a pc wiz.
I just use it more than anything else and not afraid to mess things up.
You can always go back and change it.
 
I have zero loyalty to Microsoft..... give me an OS that can run my games easily and I will switch. I hate that the media lie through their teeth about Microsoft while giving others.. aka Apple a free lunch.

This whole debate started when Windows 10 came out and it was a success. It started on a Reddit thread where some know it all had started to read the terms and conditions and found "odd stuff" and started to make things up. The media (mostly pro-Apple sites) picked it up and went with it, without remotely investigating. That started a snowball effect where the same debunked crap was rehashed.

Now had they done their job and also checked say Googles or Apples terms and conditions, they would know that it is no different than Microsofts. Had they actually done tests on how much info was sent, then they would know it is marginally a tad more for Windows 10 than 7, but it is next to nothing. They keep rambling on about privacy when it comes to Microsoft, but have no problems Apple logging everything on their devices.. yes they do... or that Apple is the worst offender in handing over iCloud and other information to police..

Then we come to Which... consumer group my ass. The article you linked is full of inaccuracies and issues that are not Microsofts fault. What is next, blaming the car manufacture for a drunk driver? Blaming the milk company for bad milk, when the user put it in the hot sun for 10 hours? Why on earth should Microsoft be blamed on clearly user error or 3rd party software error?

If Linux had better game compatibility, I would of already made a full switch.
I don't like running dual boots though, so it's 100% MS until then.
 
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