Here is another example of someone - and non-medical - ignoring 911 demanding a medical accident. A woman in the 9th month of pregnancy went into a "frank breech" spontaneous birth. That means upside down and backwards - what used to be thought of as an impossible natural birth for a lay person. The husband got his wife on her hands and knees, called 911 with the address and to get an ambulance out.
His wife begging him to save their baby even at her risk. He had "read the books." Rather than getting an ambulance rolling, the 911 operator - and then even a nurse - told him over and over - after he had freed up the other leg "to slowly but carefully while pulling firmly twist out the baby" .... to save the mother. He said he just dropped the phone on the floor because he knew what they were saying and what it mean. Kill the baby - that'd break it's neck - to save the mother.
Instead, he carefully managed out one arm, then the other, and then slipped the baby's jaw out - the baby cold and lifeless. To not tell the mother the baby was dead, he did CPS and mouth to mouth for over a quarter hour - hoping the ambulance would arrive. The ambulance went to the right address - but in the wrong neighboring suburban city.
When the ambulance finally did arrive about 45 minutes after the call, the mother was nursing her living baby who did revive, with the mother not so much as torn and the baby just fine. A midwife and her trainee aid also had arrive after this, but before the ambulance and EMT. They told the EMTs "thanks for coming, but we're all just fine" and wouldn't even go to the hospital with the licensed midwife and an aid now there.
That was some years ago. Since then, they have learned that at birth babies can go well beyond the 4 minute mark in trauma - almost like going into hybernation. And that frank breech births can be continued naturally if no instant C-section possible - and that there is almost always the extra time allowed due to the nature of new babies to go longer than 4 minutes in trauma at birth without brain damage.
And, if he had twisted out the baby killing her and then he and his wife learned this a few years later, they would then forever have to live with having needlessly killed that new baby just because someone else said to - though in their hearts had felt that was wrong at the time.
ULTIMATELY, it is not what 911 says, not what nurses say and even doctors say. It is what YOU decide because YOU bear the consequences.
That the nurse didn't get all hysterical, emotional or try to prove herself up to the 911 operator doesn't mean there is anything bad about her at all. She called 911 so an ambulance would come. Instead, the 911 operator decided to argue with her - a licensed nurse which the 911 operator isn't.