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Windows 10 Blues

R

Riverside

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I have Windows 10 on my laptop. I am one of the not inconsiderable number of people who can not get sound after 1 to 4 minutes. This started when I updated to Windows 10. I am neither Geek nor idiot re: computers. If anyone had this problem and was able to correct it, please let me know. The Help Desks did not help :(

(Apologies to the moderators as appropriate)
 
Need brand and model of the laptop to help.
 
I'd switch back to Win 7 or 8 if I were you. Win 10 sucks to high heaven.
 
PoS said:
I'd switch back to Win 7 or 8 if I were you. Win 10 sucks to high heaven.
Click to expand...

Everything post Windows 7 has sucked. Microsoft had the brilliant idea of taking something that worked well, did what people wanted, and was actually liked, and changing it so that none of those where true any longer.
 
PeteEU said:
Need brand and model of the laptop to help.
Click to expand...

It is a Toshiba Satellite L755. Yes, I know it is getting old, but except for this one issue, it works fine.
 
Riverside said:
It is a Toshiba Satellite L755. Yes, I know it is getting old, but except for this one issue, it works fine.
Click to expand...

Did you UPGRADE or do a clean install of Windows 10?

And a stupid question, but have you tried to put headphones on the machine? Or use external speakers?

It is no doubt a driver issue and not a Windows 10 issue per say. And for the record, from what I can gather, this model of machines has been plagued by sound problems going back to the start.. under Windows 7. It has to do with the Conexant audio chip and drivers that are in these machines.

Now there are several versions of the L755, but hopefully they all use the same audio chip. But try this..

Conexiant audio device

Follow these steps to update drivers and have sound Activated

Log into computer as Administrator (Most likely are already)

Press Windows key + X and select Device Manager. (Or go into Control Panel.. Windows key + Cont and it should pop up in the search. Or write Device Man and the Device Manager should pop up)

Search for Sound Video and Game Controllers and expand it.

Right click on the sound card driver and select Update device software.

“Select Browse my computer for driver software” and move to next

Choose “let me pickup from a list of device drivers on my computer”

In the next screen enable check box - show compatible hardware.

Choose from the list “High Definition Audio Device” and click finish.

Restart the computer and notice sound is active.

Notice High definition Audio Device driver is provided by MICROSOFT.
Click to expand...

Hopefully this works, else we have to install specific drivers. The thing is, the default Microsoft drivers should be working, but for some reason they are not.
 
PoS said:
I'd switch back to Win 7 or 8 if I were you. Win 10 sucks to high heaven.
Click to expand...

No doubt... I #resisted that "free" crap. Win 7 for life, yo...hehe...
 
Thanks for your suggestions. I think I will buy some earphones; I live alone and do not have any.
 
The earphone solution worked. It still took a bit of doing on my part :) If anyone else goes through this, remember you must set the earphones as the default sound source.
 
Redress said:
Everything post Windows 7 has sucked. Microsoft had the brilliant idea of taking something that worked well, did what people wanted, and was actually liked, and changing it so that none of those where true any longer.
Click to expand...

They wanted to get in on the datamining cash cow, and they needed a fundamentally changed platform to do that on.
 
With two different custom built PCs between 2014 and now, I've had no issues with Windows 10. I don't mean to insult you, but inevitably, most of these issues to to be user error or hardware related, and not to do with Windows. Your laptop isn't exactly new, and is not made by Microsoft, so it's not surprising that perhaps there might be some incompatibility.

Often, you can download unofficial drivers that may work, but if the company that makes your soundcard hasn't made drivers to work with Windows 10, then Windows will have no idea how to use that equipment. I wish it were simpler, but this is the reality of computers.
 
Riverside said:
The earphone solution worked. It still took a bit of doing on my part :) If anyone else goes through this, remember you must set the earphones as the default sound source.
Click to expand...
Then it is a driver issue as stated and can be fixed relatively easy.

Sendt fra min SM-N9005 med Tapatalk
 
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