I have to pay to fix their errors now?
I logged in tonight, to not only find that I still can't see anything in my claim screen, and a problem with a quest not giving one of my characters their reward item has also not been acknowledged let alone addressed, but to also find that the face of one of my characters was been totally changed (again) was a real kick to the head.
I click on "customize" to fix it and am told that I can only use this function by buying an item from the marketplace?
I didn't change it in the first place! Random character changes is one of the bugs this game has had since Beta, which is why the customize window remained active after character creation in the first place. Then, when some sliders were disabled our characters had a forced appearance change and I had to redo it again. I now find my character changed yet again, and this time I am supposed to pay to fix it. Not happening! I would ask that I be given the item to fix your error, but I wouldn't be able to claim it. Even then what happens the next time one of your errors changes her appearance?
From playing around with the character creator, it looks like some sliders have been reversed for some races, which would explain why the eye slant on my character (Thestra Human) is now the opposite of what it was, along with some other oddities that makes her look like a circus freak. Other characters appear unchanged, but they are a different race. If I hadn't been told to cough up cash to fix it, I wouldn't be near as upset. I don't think I am alone in saying that I am not going to pay for workarounds for bugs, it was bad enough to feel like I was paying to continue Beta testing after release.
I had actually canceled my station pass and decided at the last minute to renew with the hope that Vanguard was going to finally get the attention it deserved. I am fast regretting that decision.
I have to pay to fix their errors now?
Im not their pitchman