So WTF happened!?
Well, we were nearing our EOL on the server in March. Holy ****, can you believe we had that same HD (or clone) for 13 years!?
We 'thought' we had everything planned out and ready. The server was decent and the price was only $25 more a month... so we bit the bullet.
And boy did we ever! It started very good with shutting down our forum software and creating the ticket to move everything over. We were told
that everything should port fine and we would have an upgraded system that is virtually identical with upgraded server software and additional
security features. {insert Jersey accent 'no problem'}
The ticket was created about 2pm and asked for them to start the server move at 2am or right after the nightly backup. We shut the forums down
at midnight to allow for a full and complete backup. Well, it looks like they didn't even start until Sunday at 8am. I replied with the additional questions
asked. Then we were told it would take awhile after an inquiry at noon, they replied about 6:30pm saying they are in the process of packaging the accounts.
At 3am I started asking about updates. They finally replied about 8:30am saying non-home assets have been moved. Seeing a pattern?
At 2:30pm,yesterday, we were told that they were syncronizing the account and the final step could take 2-12 hours.
At 6:15pm, yesterday, we got the email that everything was complete. Immediately, DNS was updated to start propagating.
Crazy enough Red was able to see the new site within about 10 minutes, mine took about 20 hours.
We got this error.. this ****ing error that we could not figure out. I'm sure you saw it.
We wrote up a ticket at 8:33 pm. They replied (after a chat session) at 10:51pm saying it was escalated to Level 2 tech.
at 4am, I asked for an update. At 12:19pm, they finally replied after a twitter, chat, phone call for an update.
The update said: It should be working, have a nice day. In so many words...
A few hours ago, with Google at my side we got her working.
/cross fingers