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Two things to address first, make sure your screen is level with your head. If you have to look up or downward to see the monitor, then that will cause positional pain. Either raise/drop the chair or monitor. If your chair doesn't adjust, you can raise the screen by placing a book underneath it. If you need to lower it try to pull the monitor forward from the top with both hands. Some of the monitors will let you adjust the tilt on them up or down, by pushing the top forward or back.
The other consideration is resting your mouse pointing limb, from always being extended on the chair arm. When you have your arm positioned like that for a long period, it causes pain also. Both those moves put exertion on the C4 disk. Try pulling your arm away from the mouse, when your not using it and rest it in your lap. I'm ambidextrous and had to switch sides, using my left hand to control the mouse for awhile, till my neck got better.
Of course ice packs on the neck for 10 minutes at a time and Advil or Aleve can help a lot.
Oh, I need a new chair. My chair is too big for me, and the back is not adjustable. I know that's a big part of the problem for me.
Thanks for the advice!