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Apple admits it ruins customers Iphones.

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PeteEU

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As many know I have a problem with Apples business practices. Their devices are good looking and mostly well made, but way too expensive and their system is built around controlling the users... but this one really pisses me off. And no I dont repair those devil machines.

For many months the iOS error 53 has been puzzling people around the world. Unlike most iOS error messages, this one was unknown and it basically made your 700+ dollar phone useless and unrepairable.

‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 | Money | The Guardian

It usually happens after a repair by a non-Apple technician... so a lot of people have been speculating if it was a deliberate "feature" by Apple to kill off the repair business... and yes it was..

Apple have finally admitted that it was this and it was by design.

Apple says iPhone 'Error 53' is to protect customers' security | Technology | The Guardian

They claim that it is for security reasons but there are so many issues with this reason.

Personally I can understand the "security" reason, however it is also utter bul****. Why? Because Apple in their terms and conditions state that they are not liable for any problems in conjunction with a non authorized Apple repair. So if someone fiddles with the fingerprint scanner and so on, and gets stuff stolen... not Apples fault.

And why would Apple care about security all of a sudden, when security has never been a real priority for the company /wave iCloud leaks and Safari bugs.. Well it is greed. A few years ago, Apple changed the screws that are used in their products so that you need a proprietary screwdriver that is hard to get (well was) and expensive. Apple has time and time again made their products impossible to repair.. glue that basically breaks the product if you pull it apart is common (and yes used by others). They have made the life of 3rd party repairers harder and harder and we all know how badly designed the iOS products have been... especially around broken screens. Yea put an glass screen in an inflexible aluminum case.. and you are surprised how easy it is to crack the screen?

So this is new.... a built in system that detects 3rd party repairs and bricks your phone so you are forced to buy a new one... because of course Apple wont replace your bricked phone because... read the terms and conditions...you are not allowed to use 3rd party unauthorized repairers!

Another disgusting move by Apple that is screwing over their customers.. So moral of the story... go to the Apple store to get your Apple stuff fixed.. sure it costs almost as much as buying a new one, and for those in the world where there is no Apple store...you are screwed!
 
The rug is starting to get pulled out for underneath Apple.

They're not innovating anymore and the iWatch is honestly an embarrassment.

I strongly believe this year or next year we will see a Swift loss in market share for Apple.
 
PeteEU said:
As many know I have a problem with Apples business practices. Their devices are good looking and mostly well made, but way too expensive and their system is built around controlling the users... but this one really pisses me off. And no I dont repair those devil machines.

For many months the iOS error 53 has been puzzling people around the world. Unlike most iOS error messages, this one was unknown and it basically made your 700+ dollar phone useless and unrepairable.

‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 | Money | The Guardian

It usually happens after a repair by a non-Apple technician... so a lot of people have been speculating if it was a deliberate "feature" by Apple to kill off the repair business... and yes it was..

Apple have finally admitted that it was this and it was by design.

Apple says iPhone 'Error 53' is to protect customers' security | Technology | The Guardian

They claim that it is for security reasons but there are so many issues with this reason.

Personally I can understand the "security" reason, however it is also utter bul****. Why? Because Apple in their terms and conditions state that they are not liable for any problems in conjunction with a non authorized Apple repair. So if someone fiddles with the fingerprint scanner and so on, and gets stuff stolen... not Apples fault.

And why would Apple care about security all of a sudden, when security has never been a real priority for the company /wave iCloud leaks and Safari bugs.. Well it is greed. A few years ago, Apple changed the screws that are used in their products so that you need a proprietary screwdriver that is hard to get (well was) and expensive. Apple has time and time again made their products impossible to repair.. glue that basically breaks the product if you pull it apart is common (and yes used by others). They have made the life of 3rd party repairers harder and harder and we all know how badly designed the iOS products have been... especially around broken screens. Yea put an glass screen in an inflexible aluminum case.. and you are surprised how easy it is to crack the screen?

So this is new.... a built in system that detects 3rd party repairs and bricks your phone so you are forced to buy a new one... because of course Apple wont replace your bricked phone because... read the terms and conditions...you are not allowed to use 3rd party unauthorized repairers!

Another disgusting move by Apple that is screwing over their customers.. So moral of the story... go to the Apple store to get your Apple stuff fixed.. sure it costs almost as much as buying a new one, and for those in the world where there is no Apple store...you are screwed!
Click to expand...



I was given an ipod Nano. So I bought some Apple songs. Guess what? They only play on apple. I had other issues with their "Proprietary policy".

I gave the ipod away with the songs and have vowed to never deal with Apple again under any circumstances.
 
PeteEU said:
As many know I have a problem with Apples business practices. Their devices are good looking and mostly well made, but way too expensive and their system is built around controlling the users... but this one really pisses me off. And no I dont repair those devil machines.

For many months the iOS error 53 has been puzzling people around the world. Unlike most iOS error messages, this one was unknown and it basically made your 700+ dollar phone useless and unrepairable.

‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 | Money | The Guardian

It usually happens after a repair by a non-Apple technician... so a lot of people have been speculating if it was a deliberate "feature" by Apple to kill off the repair business... and yes it was..

Apple have finally admitted that it was this and it was by design.

Apple says iPhone 'Error 53' is to protect customers' security | Technology | The Guardian

They claim that it is for security reasons but there are so many issues with this reason.

Personally I can understand the "security" reason, however it is also utter bul****. Why? Because Apple in their terms and conditions state that they are not liable for any problems in conjunction with a non authorized Apple repair. So if someone fiddles with the fingerprint scanner and so on, and gets stuff stolen... not Apples fault.

And why would Apple care about security all of a sudden, when security has never been a real priority for the company /wave iCloud leaks and Safari bugs.. Well it is greed. A few years ago, Apple changed the screws that are used in their products so that you need a proprietary screwdriver that is hard to get (well was) and expensive. Apple has time and time again made their products impossible to repair.. glue that basically breaks the product if you pull it apart is common (and yes used by others). They have made the life of 3rd party repairers harder and harder and we all know how badly designed the iOS products have been... especially around broken screens. Yea put an glass screen in an inflexible aluminum case.. and you are surprised how easy it is to crack the screen?

So this is new.... a built in system that detects 3rd party repairs and bricks your phone so you are forced to buy a new one... because of course Apple wont replace your bricked phone because... read the terms and conditions...you are not allowed to use 3rd party unauthorized repairers!

Another disgusting move by Apple that is screwing over their customers.. So moral of the story... go to the Apple store to get your Apple stuff fixed.. sure it costs almost as much as buying a new one, and for those in the world where there is no Apple store...you are screwed!
Click to expand...

I'm sorry about your troubles. Personally, of the 30 odd phones I've had, the Apples have certainly been among the best to use. Also I have found having one set of gadgets in the Apple environment practical and none of them has ever broken down. Even the old iPhone 4 still fills in as a radio alarm clock.
But I would be interested in why it is better to have your things repaired by non producer shops. I would have thought Samsung did Samsung and Apple would fix Apples best.
 
joG said:
But I would be interested in why it is better to have your things repaired by non producer shops. I would have thought Samsung did Samsung and Apple would fix Apples best.
Click to expand...

Cost.. and availability.

First off cost.. getting things at an Apple store are expensive.. very expensive. A screen protector costs a fortune compared to a non Apple store. Screen replacement at an Apple store (last I looked and before iOS 9) was 250 euros but at a 3rd party repair store only 150 euros.... this was an original Apple screen replacement btw, and an official Apple selling point.

Second...Availability. Far from all countries have Apple stores (for example my own country of Denmark does not have one I believe), so you have to rely on 3rd party repair shops. Some are officially Apple authorized but most are not, so the simple availability of an official Apple repair store is a problem. Same goes for Samsung and other brands.

And finally, Apple stores are far from the best places to get things repaired. They are focused on selling you new things and will do almost anything to do so.

For example, I had a client with a Mac Book Pro, who had a very dim screen.. so dim that you could not see anything without being at a specific angle. So I told them to go to the newly opened Apple store near Marbella and they went. The store claimed it was water damage and the fault of the owner. Horse****. Even I could see it was the graphics card and there was lots of complaints over the problem on the net, but the owner was bullied to buying a new model because the warranty did not cover water damage.

What happened 2 years later... Apple, threatened with a massive law suit, finally admitted that there was a problem with the graphics card of the MacBook Pros and did a recall. Yes the very same model that my customer was told that it was water damage..

Or antenne gate.. or bendgate... the list of poor customer service by Apple is long.... and that is only involving actual design/production faults. The very fact that Apple still sells 3 year old phones with only 16 GB of space is pissing up and down on their customers..
 
Fearandloathing said:
I was given an ipod Nano. So I bought some Apple songs. Guess what? They only play on apple. I had other issues with their "Proprietary policy".

I gave the ipod away with the songs and have vowed to never deal with Apple again under any circumstances.
Click to expand...
I did essentially the same thing over 10 years ago. Just bought some songs on iTunes to download... found out they were in a proprietary format... I could convert them, but it was a huge hassle, and not intuitive or easy at all... I never bought from iTunes again.

This... and the OP's topic... are exactly the types of reasons I will not own an Apple product. They do indeed make quality products, but this insulting crap (and their prices) make it not worth it.

(I did have an iPhone for work once, but that was work provided and not my choice)
 
PeteEU said:
As many know I have a problem with Apples business practices. Their devices are good looking and mostly well made, but way too expensive and their system is built around controlling the users... but this one really pisses me off. And no I dont repair those devil machines.

For many months the iOS error 53 has been puzzling people around the world. Unlike most iOS error messages, this one was unknown and it basically made your 700+ dollar phone useless and unrepairable.

‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 | Money | The Guardian

It usually happens after a repair by a non-Apple technician... so a lot of people have been speculating if it was a deliberate "feature" by Apple to kill off the repair business... and yes it was..

Apple have finally admitted that it was this and it was by design.

Apple says iPhone 'Error 53' is to protect customers' security | Technology | The Guardian

They claim that it is for security reasons but there are so many issues with this reason.

Personally I can understand the "security" reason, however it is also utter bul****. Why? Because Apple in their terms and conditions state that they are not liable for any problems in conjunction with a non authorized Apple repair. So if someone fiddles with the fingerprint scanner and so on, and gets stuff stolen... not Apples fault.

And why would Apple care about security all of a sudden, when security has never been a real priority for the company /wave iCloud leaks and Safari bugs.. Well it is greed. A few years ago, Apple changed the screws that are used in their products so that you need a proprietary screwdriver that is hard to get (well was) and expensive. Apple has time and time again made their products impossible to repair.. glue that basically breaks the product if you pull it apart is common (and yes used by others). They have made the life of 3rd party repairers harder and harder and we all know how badly designed the iOS products have been... especially around broken screens. Yea put an glass screen in an inflexible aluminum case.. and you are surprised how easy it is to crack the screen?

So this is new.... a built in system that detects 3rd party repairs and bricks your phone so you are forced to buy a new one... because of course Apple wont replace your bricked phone because... read the terms and conditions...you are not allowed to use 3rd party unauthorized repairers!

Another disgusting move by Apple that is screwing over their customers.. So moral of the story... go to the Apple store to get your Apple stuff fixed.. sure it costs almost as much as buying a new one, and for those in the world where there is no Apple store...you are screwed!
Click to expand...

Sounds like some people are butthurt that Apple is trying to take business from them.

And the free market simply moves ooonnn without a care. If people hate it that much then Apple will lose market share. And once again the free market moves ooonnn without a care.
 
Luftwaffe said:
Sounds like some people are butthurt that Apple is trying to take business from them.

And the free market simply moves ooonnn without a care. If people hate it that much then Apple will lose market share. And once again the free market moves ooonnn without a care.
Click to expand...
So, you're essentially saying that people shouldn't have an opinion.
 
I am not a fan of Apple. Buying an Apple computer is like buying a fancy muscle car, but the hood is locked and you can never ever tweak it.

BTW, I bought an Amazon Echo last week, it is awesome! I am integrating it into my home automation (just dimmers now, but soon pool timer, security cameras, ceiling fans, thermostat). Its great for radio, it plays any station on TuneIn or on IHeartRadio, so I get most of my stations, and all the out of state and out of country ones I love.
 
PeteEU said:
As many know I have a problem with Apples business practices. Their devices are good looking and mostly well made, but way too expensive and their system is built around controlling the users... but this one really pisses me off. And no I dont repair those devil machines.

For many months the iOS error 53 has been puzzling people around the world. Unlike most iOS error messages, this one was unknown and it basically made your 700+ dollar phone useless and unrepairable.

‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 | Money | The Guardian

It usually happens after a repair by a non-Apple technician... so a lot of people have been speculating if it was a deliberate "feature" by Apple to kill off the repair business... and yes it was..

Apple have finally admitted that it was this and it was by design.

Apple says iPhone 'Error 53' is to protect customers' security | Technology | The Guardian

They claim that it is for security reasons but there are so many issues with this reason.

Personally I can understand the "security" reason, however it is also utter bul****. Why? Because Apple in their terms and conditions state that they are not liable for any problems in conjunction with a non authorized Apple repair. So if someone fiddles with the fingerprint scanner and so on, and gets stuff stolen... not Apples fault.

And why would Apple care about security all of a sudden, when security has never been a real priority for the company /wave iCloud leaks and Safari bugs.. Well it is greed. A few years ago, Apple changed the screws that are used in their products so that you need a proprietary screwdriver that is hard to get (well was) and expensive. Apple has time and time again made their products impossible to repair.. glue that basically breaks the product if you pull it apart is common (and yes used by others). They have made the life of 3rd party repairers harder and harder and we all know how badly designed the iOS products have been... especially around broken screens. Yea put an glass screen in an inflexible aluminum case.. and you are surprised how easy it is to crack the screen?

So this is new.... a built in system that detects 3rd party repairs and bricks your phone so you are forced to buy a new one... because of course Apple wont replace your bricked phone because... read the terms and conditions...you are not allowed to use 3rd party unauthorized repairers!

Another disgusting move by Apple that is screwing over their customers.. So moral of the story... go to the Apple store to get your Apple stuff fixed.. sure it costs almost as much as buying a new one, and for those in the world where there is no Apple store...you are screwed!
Click to expand...

There is a short solution. Utilize the market system. Get a Samsung, Motorola, LG.

Cheaper (mine was included in my plan), less problems and frustration.

Myself, I don't trade with people that piss me off.
 
radcen said:
I did essentially the same thing over 10 years ago. Just bought some songs on iTunes to download... found out they were in a proprietary format... I could convert them, but it was a huge hassle, and not intuitive or easy at all... I never bought from iTunes again.

This... and the OP's topic... are exactly the types of reasons I will not own an Apple product. They do indeed make quality products, but this insulting crap (and their prices) make it not worth it.

(I did have an iPhone for work once, but that was work provided and not my choice)
Click to expand...



I had opportunity to actually tell an Apple rep the same thing...I will never own another one.

I loved how their Apple Tune site would have a list of the performers you want, and mixed in were hundreds of "tribute" bands doing the same song. You don't notice unless you open the screen wide enough. Here I was thinking I'm getting all this Beatles stuff for a buck and it was junk.

I do not agree their stuff is any greater quality.
 
Luftwaffe said:
Sounds like some people are butthurt that Apple is trying to take business from them.

And the free market simply moves ooonnn without a care. If people hate it that much then Apple will lose market share. And once again the free market moves ooonnn without a care.
Click to expand...

Sorry but anything involving Apple has absolutely nothing to do with the free market. Why? Because Apple locks you into their eco-system and makes it difficult to leave it. And while in their eco-system, they own you. Think you own the music from iTunes? Dream on.. Apple reserves the right to take that music away from you at any time. Now you can burn the music to a CD but even there, Apple has made it difficult because not only has it removed CD/DVDs from their machines, but buried the feature in iTunes so it is near impossible to find.

Sorry but Apple is evil on so many fronts and this story about bricking their own devices when 3rd party repairers fix an iPhone.. is crazy. You see, Apple claims that it is only done if someone fiddles with the fingerprint scanner, and yet it happens when the screen is replaced which has nothing to do with the fingerprint scanner.
 
I owned iPhones for about 3 and a half years. I liked them, they were easy to use, and really didn't break down. I have now owned Samsung products (currently a Samsung Note 2) for about 4 years and I am far happier. I like to tinker and customize. For the most part, the amount of tinkering and customization one can do with an Apple product is very limited. Samsung... and Android in general, allows for that far more. I build computers as a hobby and manage the systems at my job, so I prefer to do things manually, then to have them done for me. Apple products have both been a boon and a determent to technology in general. Because Apple products are so easy to use and require practically no real computer knowledge, pretty much anyone can use them and then be active online and with computers in general. On the other hand, this ease of use has caused many to no longer be able to fix simple things that go wrong. People get pop ups and don't know what to do about them anymore. I find this is happening even with today's youth, which is quite distressing. It used to be, that kids were far more adept at doing computer stuff than adults, but now, even kids, primarily ones who have Apple products, have no idea how to do anything other than go on the internet and create playlists. It's a shame. I've definitely seen a "dumbing down" of people's computer skills since Apple products have become more prevalent.
 
I don't understand why Apple is doing this to themselves. The walled garden works on much of their customer base up to a point, but these are people who want ease of use. At a certain point, the walled garden gets so tight and maze-like that it's no longer easy for them, and they're jumping ship as expected.

My friend's a perfect example of that. Got an iPhone a couple years ago, and does actually like the way it functions, being a bit of a luddite, and just-so-happening to think in a way that works reasonably well with how Apple does stuff.

She's been having never-ending problems getting (paid for) music on and off the device. She's had to refer to me -- not quite a geek, but decently tech savvy -- to find work-arounds for her several times. This is not the sort of stuff someone like her wants to be dealing with.

As Pete mentioned, the screen is crap. It took one fall and shattered into a million pieces. I've had Androids that took much worse tumbles, and most never broke. The one that did developed a single hair-line crack. All of them were cheaper than her lower-end iPhone, even the one I had that was top-of-the-line for its time.

She's replacing her iPhone soon... with an Android.

A couple years ago, my layout editor had a Mac that she needed to send in 5 times for overheating problems. That computer lived the cushiest life imaginable. It basically never left the office, and she had a laptop fan for it. If I had a guess, I would wager some of that glue meant to destroy the laptop if anyone opens it was just put in the wrong place.

I had two designers over those years on the paper who wound up leaving Mac all together -- the only other major customer base they have apart from people like my friend who were sold the idea that Apple was easier to use.

At the end of the day, the entire tech world is doing more and more of this planned obsolescence bullcrap, and it drives me nuts. But Apple has taken it to the extreme, and it's not going to do them any favors in the long run.
 
CaptainCourtesy said:
I owned iPhones for about 3 and a half years. I liked them, they were easy to use, and really didn't break down. I have now owned Samsung products (currently a Samsung Note 2) for about 4 years and I am far happier. I like to tinker and customize. For the most part, the amount of tinkering and customization one can do with an Apple product is very limited. Samsung... and Android in general, allows for that far more. I build computers as a hobby and manage the systems at my job, so I prefer to do things manually, then to have them done for me. Apple products have both been a boon and a determent to technology in general. Because Apple products are so easy to use and require practically no real computer knowledge, pretty much anyone can use them and then be active online and with computers in general. On the other hand, this ease of use has caused many to no longer be able to fix simple things that go wrong. People get pop ups and don't know what to do about them anymore. I find this is happening even with today's youth, which is quite distressing. It used to be, that kids were far more adept at doing computer stuff than adults, but now, even kids, primarily ones who have Apple products, have no idea how to do anything other than go on the internet and create playlists. It's a shame. I've definitely seen a "dumbing down" of people's computer skills since Apple products have become more prevalent.
Click to expand...

Agree with most of this post... Except, holy hell, have I ever had a bad time with Samsung.

Now, granted, I got a lower end Samsung device that is one of the oldest models still currently on the market (Galaxy S4 Mini). I expected it to be slow, less than stellar in the battery department, and not capable of some of the things newer smartphones are, and that was the point. After taking a nice year-long break with a dumbphone, I wanted to hit that balance, for me, between having certain capabilities that I really did need in the fast-paced environment of a megacity, and being over-connected to the point where it drove me insane the way I was the last time I had a smartphone. I run very little on my ole' Samsung -- I don't even sync email, and I have no social media running on it at all.

I've had 2 defective Samsungs in a row, both related to sound. Never had a problem like this before, and I don't do anything weird to it. :lol: Headphones in, headphones out, play, pause, same way I have for the last 15 years. Both started having problems in under a month.

Overall, it's making me miss my HTC's. I don't know if Samsung just decides "screw it" and does slap-dash work on their lower-end models, but this was really disappointing to me. At least it was cheap... But it's put me off getting a Samsung ever again.
 
Last edited:
I never bought an Apple product, simply because they are grossly overpriced. Just because of that I refused to buy their products. BUT my daughter has an iPhone, and she had an iPod, which she has since gave me, no iTunes, I just use it to listen to Slacker, MLB At Bat, etc.. Wife has an iPad. So I have dealt with Apple products.

Biggest difference IMO with them and Android is Bluetooth. My God, the Bluetooth on the Apple products is so much better then any Android phone, tablet, MP3 player I've ever owned. They connect better, stays connected better, sounds better. From top to bottom the Apple products Bluetooth is far superior. Besides that though I like Android much better. My phones work fine, I love being able to customize them. My Motorola phone costs $200. My daughter's iPhone costs $600+. Except for the Bluetooth my phone works every bit as good as hers.
 
CaptainCourtesy said:
I owned iPhones for about 3 and a half years. I liked them, they were easy to use, and really didn't break down. I have now owned Samsung products (currently a Samsung Note 2) for about 4 years and I am far happier. I like to tinker and customize. For the most part, the amount of tinkering and customization one can do with an Apple product is very limited. Samsung... and Android in general, allows for that far more. I build computers as a hobby and manage the systems at my job, so I prefer to do things manually, then to have them done for me. Apple products have both been a boon and a determent to technology in general. Because Apple products are so easy to use and require practically no real computer knowledge, pretty much anyone can use them and then be active online and with computers in general. On the other hand, this ease of use has caused many to no longer be able to fix simple things that go wrong. People get pop ups and don't know what to do about them anymore. I find this is happening even with today's youth, which is quite distressing. It used to be, that kids were far more adept at doing computer stuff than adults, but now, even kids, primarily ones who have Apple products, have no idea how to do anything other than go on the internet and create playlists. It's a shame. I've definitely seen a "dumbing down" of people's computer skills since Apple products have become more prevalent.
Click to expand...
This is really the biggest difference in market demographic, IMO, simplicity vs pro-active use. Personally, I like to have more options. I want to be able to fix simple issues that pop up. I want to know a little more about my device than just where the 'send' button is.
 
SmokeAndMirrors said:
Agree with most of this post... Except, holy hell, have I ever had a bad time with Samsung.

Now, granted, I got a lower end Samsung device that is one of the oldest models still currently on the market (Galaxy S4 Mini). I expected it to be slow, less than stellar in the battery department, and not capable of some of the things newer smartphones are, and that was the point. After taking a nice year-long break with a dumbphone, I wanted to hit that balance, for me, between having certain capabilities that I really did need in the fast-paced environment of a megacity, and being over-connected to the point where it drove me insane the way I was the last time I had a smartphone. I run very little on my ole' Samsung -- I don't even sync email, and I have no social media running on it at all.

I've had 2 defective Samsungs in a row, both related to sound. Never had a problem like this before, and I don't do anything weird to it. :lol: Headphones in, headphones out, play, pause, same way I have for the last 15 years. Both started having problems in under a month.

Overall, it's making me miss my HTC's. I don't know if Samsung just decides "screw it" and does slap-dash work on their lower-end models, but this was really disappointing to me. At least it was cheap... But it's put me off getting a Samsung ever again.
Click to expand...

Eh, YMMV. I've had two Samsungs. Had a minor problem with one, but for the most part, they've worked flawlessly.
 
radcen said:
This is really the biggest difference in market demographic, IMO, simplicity vs pro-active use. Personally, I like to have more options. I want to be able to fix simple issues that pop up. I want to know a little more about my device than just where the 'send' button is.
Click to expand...

Yup. Agree 100%.
 
radcen said:
This is really the biggest difference in market demographic, IMO, simplicity vs pro-active use. Personally, I like to have more options. I want to be able to fix simple issues that pop up. I want to know a little more about my device than just where the 'send' button is.
Click to expand...

I would disagree a tad. iOS is not easy. Windows Phone 10 and 8.1 are easy as snot to learn, but iOS is rather complicated because it not logically built up.

The difference is marketing. When the iPhone came out, yes it was some what easier to use than its competition that was around. Most phones were "dumb" phones the ability to have a near full keyboard and all that on a screen made it easier to use. Apple jumped on this and encouraged this mind-set.

Now reality is a whole other thing. iOS is horrible. Its menu system is not logical and the lack of an universal back button is beyond idiotic. People believe that it is the easier to use because of the original myth, but most people have no clue on how to actually use the device other than what someone set it up for them. The amount of iOS devices I have come across that has a handful of apps and is basically not set up correctly is... mind boggling. However the people are happy because they can use their email (iOS standard email program is absolutely crap btw) and surf in Safari and that is pretty easy and simple to do. Hence the myth continues.. but ask them to go change a setting and then the problems arise.

For example, I had a client who had some how muted the sound on her iPad. The mute button on the side was not activated, nor was it in in settings.. so what was it? Well there was at the time (not sure it is still there) a setting that was not connected to the main mute setting. Why?!?! How she had activated it.. well lets just say she did not even know the setting was there.

So Apple is living off old myths.. same for "Macs dont get virus" bull**** they promoted for decades, until their own machines at Apple HQ were hit by malware and suddenly the text on the website was changed...
 
I have never spent a dime on an Apple product for personal reasons. But you have to be impressed with their success. They do dominate the cell phone industry.
 
PeteEU said:
As many know I have a problem with Apples business practices. Their devices are good looking and mostly well made, but way too expensive and their system is built around controlling the users... but this one really pisses me off. And no I dont repair those devil machines.

For many months the iOS error 53 has been puzzling people around the world. Unlike most iOS error messages, this one was unknown and it basically made your 700+ dollar phone useless and unrepairable.

‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 | Money | The Guardian

It usually happens after a repair by a non-Apple technician... so a lot of people have been speculating if it was a deliberate "feature" by Apple to kill off the repair business... and yes it was..

Apple have finally admitted that it was this and it was by design.

Apple says iPhone 'Error 53' is to protect customers' security | Technology | The Guardian

They claim that it is for security reasons but there are so many issues with this reason.

Personally I can understand the "security" reason, however it is also utter bul****. Why? Because Apple in their terms and conditions state that they are not liable for any problems in conjunction with a non authorized Apple repair. So if someone fiddles with the fingerprint scanner and so on, and gets stuff stolen... not Apples fault.

And why would Apple care about security all of a sudden, when security has never been a real priority for the company /wave iCloud leaks and Safari bugs.. Well it is greed. A few years ago, Apple changed the screws that are used in their products so that you need a proprietary screwdriver that is hard to get (well was) and expensive. Apple has time and time again made their products impossible to repair.. glue that basically breaks the product if you pull it apart is common (and yes used by others). They have made the life of 3rd party repairers harder and harder and we all know how badly designed the iOS products have been... especially around broken screens. Yea put an glass screen in an inflexible aluminum case.. and you are surprised how easy it is to crack the screen?

So this is new.... a built in system that detects 3rd party repairs and bricks your phone so you are forced to buy a new one... because of course Apple wont replace your bricked phone because... read the terms and conditions...you are not allowed to use 3rd party unauthorized repairers!

Another disgusting move by Apple that is screwing over their customers.. So moral of the story... go to the Apple store to get your Apple stuff fixed.. sure it costs almost as much as buying a new one, and for those in the world where there is no Apple store...you are screwed!
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I think you're making stuff up about a deliberate policy. What they have done is an unforeseen mistake and they are "bricking" phones because of a policy they never thought through fully. To think a company deliberately tries to ruin bought products is fanciful at best - malicious at worst; just like the rumour on the net a month ago that Apple was getting rid of the standard phone jack with a smaller one or even getting rid of phone jacks altogether.

Basically, it's about protecting the fingerprint sensor on the home button - they felt that it was best registered repair facilities should be the only ones who should be able to repair the sensor but that had unforeseen consequences when the error started popping up on phones that had been dropped and repaired by smaller unaffiliated 3rd party repair shops.

Years ago - people posted posts like yours when the iMac got rid of floppy disc drives, then when Apple dropped DVD drives. Apple experiments and sometimes gets it wrong - sometimes gets it right. A deliberate policy to ruin users it is not.
 
PeteEU said:
Sorry but anything involving Apple has absolutely nothing to do with the free market. Why? Because Apple locks you into their eco-system and makes it difficult to leave it. And while in their eco-system, they own you. Think you own the music from iTunes? Dream on.. Apple reserves the right to take that music away from you at any time. Now you can burn the music to a CD but even there, Apple has made it difficult because not only has it removed CD/DVDs from their machines, but buried the feature in iTunes so it is near impossible to find.

Sorry but Apple is evil on so many fronts and this story about bricking their own devices when 3rd party repairers fix an iPhone.. is crazy. You see, Apple claims that it is only done if someone fiddles with the fingerprint scanner, and yet it happens when the screen is replaced which has nothing to do with the fingerprint scanner.
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It is the free market. I can just up and go start buying Samsung instead. The reality is that you're getting mad that Apple, a company you clearly dont like, is dominating the market.
 
Luftwaffe said:
It is the free market. I can just up and go start buying Samsung instead. The reality is that you're getting mad that Apple, a company you clearly dont like, is dominating the market.
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Free market my ass. Free market requires that the consumer knows all the facts. Most consumers dont, and especially Apple consumers from my experience. Most cant even set up their own freaking devices.

Plus Apple goes out of its way to prevent people switching away, by even incorporating "bugs" err.. features that for example prevents SMS text from going through. The times I have heard "I would switch but I have so much iTunes music and I would lose that".. not true, but most believe that.
 
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PeteEU said:
Free market my ass. Free market requires that the consumer knows all the facts. Most consumers dont, and especially Apple consumers from my experience. Most cant even set up their own freaking devices.

Plus Apple goes out of its way to prevent people switching away, by even incorporating "bugs" err.. features that for example prevents SMS text from going through. The times I have heard "I would switch but I have so much iTunes music and I would lose that".. not true, but most believe that.
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It is the free market. You can try as hard as you want with this Apple butthurt, but at any second one can up and switch to Samsung. Or, when one is buying for the first time, they can simply not buy Apple as well. Apple is not breaking the free market. Have a nice day.
 
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