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Should CVS Have Sold $21 Inhaler To Asthma Sufferer Who Only Had $20? - The Consumerist
Is profitability so important that CVS did the right thing here?
I would say its a matter of principal and that CVS did the right thing. They would be setting a precedent that they do not want if they gave the woman a discount merely because she forgot to carry her own inhaler. So CVS did the right thing. If you are starving does that entitle you a discount at a grocery store or McDonalds?
That said if I was the clerk I might have helped out with a dollar if I believed the individual was suffering from a asthma attack.