My other question is re: the inhaler. Did she need/have a prescription for it?
And is there some sort of odd liability involved here when it comes to prescription meds? If a customer does not pay in full, is there some sort of legal issue involved?
These may have been the issues going through the clerks mind at the time. Frankly, I'd have grabbed a buck of my own and thrown it in. I've done that in grocery stores when little old ladies either didn't have enough money or were too dang slow looking for change. But if the clerk had some liability issues, then I guess I can see them making a poor choice. Shame on the other customers standing around who didn't cough up a buck.
So you're going to hose over thousands of great & hardworking innocent CVS employees nationwide because one clerk made a bad call. That's nice. Hopefully all those unrelated meanies will suffer from the loss of business, lose their jobs and their kids won't get new bikes for Christmas.
If they had clerks refusing to sell birth control or MAP on moral grounds, that would be different too (I'd boycott them, because the CEOs of the company should find a way to get rid of those jackasses, whether or not they have a legal right to).
But this? It has nothing to do with corporate policy, or with any other employee besides the one involved.
Was this employee an ass for not giving her the inhaler when she was having an attack and the boyfriend was willing to give collateral for a dollar? Yes he was and if I was a manager I would have a brief chat that it is OK to be a dollar short when a woman is having an attack right there.
Are the other customers wrong for not helping out with a dollar? Hell yes! It is a dollar and the woman obviously needs the inhaler so just be a good sport and give them one. Hell I have paid for homeless men and women's dinner before.
Will I stop going to CVS because of this one employee? Hell no.
I don't like Big Pharma one bit. Nor do I give a rip about its CVS minions. Why should I care about them when they clearly don't care about me/their customers? For them, it's all about the holy greenback.
The fact is, the whole of society would be better off today if CVS had been shut down when they first started breaking the law in 2005.
CVS will pay record fine over sale of drug
The nation's largest pharmacy chain will pay a record fine for illegally selling large amounts of a key methamphetamine ingredient to criminal traffickers, a problem that prosecutors say led to a surge in production of the widely abused drug in California.
CVS Pharmacy Inc. agreed to pay a $75-million fine and forfeit $2.6 million in profits on the unlawful sales of pseudoephedrine in California and Nevada in 2007 and 2008, according to federal prosecutors based in Los Angeles.
The company admitted that CVS stores in California, Nevada and 23 other states were vulnerable for more than a year to criminals who bought enough PSE through repeated purchases to make methamphetamine, a highly addictive stimulant abused in epidemic proportions and linked to violence and other crimes.
CVS blamed the problem on the flawed implementation of an electronic monitoring system that was supposed to guard against excessive purchases. [Yeah, riiiiiight.]
In an effort to curb the production of methamphetamine, the Combat Methamphetamine Epidemic Act of 2005 required retailers to store PSE products behind the counter, check purchasers' identifications and limit sales to the equivalent of one package a day and three a month. Customers also had to sign for each purchase.
Prosecutors said the company fixed the problem only after discovering that the government had opened an investigation. "CVS's flagrant violation" made the company "a direct link in the methamphetamine supply chain," said Michele M. Leonhart, acting administrator of the U.S. Drug Enforcement Administration.
Meth makers targeted CVS stores, especially in the Los Angeles and Las Vegas areas, sometimes "cleaning out store shelves," according to a news release announcing the agreement Thursday.
Assistant U.S. Atty. Shana T. Mintz, who led negotiations with CVS on behalf of the government, said that from September 2007 through November 2008, CVS sold more generic pseudoephedrine in Southern California stores than in their stores in the rest of the country combined.
Mintz said investigators found many CVS customers who made up to a dozen purchases in a single store in one day. One customer made 10 transactions in 53 minutes at a CVS in Huntington Park, she said.
EXTREMELY against the law.
I doubt it was a matter of a dollar.
I would've probably called an ambulance, in this clerk's position.
If the woman had died waiting for it (unlikely), I would've felt bad, but I still wouldn't have regretted my decision, which would've been the right one at the time.
Responsible asthmatics keep their emergency inhalers full and on hand.
I do would have called an ambulance though. They are far better equipped to deal with a situation like this than a mere clerk can most of the time.
I shop at Walgreen's. :P
I usually shop at Walgreen's too; there are more of them, and they're more conveniently located.
Their selection of makeup and hair products is good, and that's usually what I'm shopping for when I go to a drugstore. I like their generic brand stuff pretty well (tampons, cold medicines, allergy pills, advil). It compares favorably to name brand stuff, and is significantly less expensive.
Oh, and they have a great selection of candy. I loooove candy!