View Poll Results: Was CVS Pharmacy right or wrong?

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  • Right

    117 69.23%
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    48 28.40%
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Thread: Was CVS Pharmacy right or wrong?

  1. #51
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    Re: Was CVS Pharmacy right or wrong?

    Quote Originally Posted by Arcana XV View Post
    This is just so wrong on a human decency level.

    I understand that the woman bears a lot of the responsibility for what happened here. Someone with her condition should carry an inhaler, even two!, at all times.

    And I also understand that a company needs to make money and can't be giving discounts to everyone.

    This, however, was a special case. She was ONE measly dollar short for pete's sake. She was in severe distress and could have died. At some point, rules have to be broken and human decency has to take over.

    Either way, that stupid dollar bought this company the WORST publicity ever. What a bunch of idiots.
    Exactly. Whether or not a particular individual backs the pharmacy's actions in this case, CVS has just shot itself in the foot on a grand scale.

    I know I won't shop there any time soon ever. It's clear I'm not alone in this sentiment.

    Good job, CVS / employees!

  2. #52
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    Re: Was CVS Pharmacy right or wrong?

    Quote Originally Posted by 1069 View Post
    Was it the counter help up front they were pestering, or the pharmacists back in the pharmacy area?
    That would make a difference in my opinion as to whether or not the employees did anything wrong.
    You raised the point I was going to make. Generally, the pharmacists are not the ones waiting on customers. The people at the pharmacy counter are usually trained more than average clerks, but they are usually not the pharmacists. So the oath doesn't mean much.

    My other question is re: the inhaler. Did she need/have a prescription for it?

    And is there some sort of odd liability involved here when it comes to prescription meds? If a customer does not pay in full, is there some sort of legal issue involved?

    These may have been the issues going through the clerks mind at the time. Frankly, I'd have grabbed a buck of my own and thrown it in. I've done that in grocery stores when little old ladies either didn't have enough money or were too dang slow looking for change. But if the clerk had some liability issues, then I guess I can see them making a poor choice. Shame on the other customers standing around who didn't cough up a buck.
    Quote Originally Posted by soccerboy22 View Post
    You guys are weird.

  3. #53
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    Re: Was CVS Pharmacy right or wrong?

    Quote Originally Posted by Glinda View Post
    Exactly. Whether or not a particular individual backs the pharmacy's actions in this case, CVS has just shot itself in the foot on a grand scale.

    I know I won't shop there any time soon ever. It's clear I'm not alone in this sentiment.

    Good job, CVS / employees!
    ,

    So you're going to hose over thousands of great & hardworking innocent CVS employees nationwide because one clerk made a bad call. That's nice. Hopefully all those unrelated meanies will suffer from the loss of business, lose their jobs and their kids won't get new bikes for Christmas.
    Quote Originally Posted by soccerboy22 View Post
    You guys are weird.

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    Re: Was CVS Pharmacy right or wrong?

    Quote Originally Posted by StandUpChuck View Post
    ,

    So you're going to hose over thousands of great & hardworking innocent CVS employees nationwide because one clerk made a bad call. That's nice. Hopefully all those unrelated meanies will suffer from the loss of business, lose their jobs and their kids won't get new bikes for Christmas.
    Agreed. If it were some sort of storewide, universal policy, that would be different.
    If they had clerks refusing to sell birth control or MAP on moral grounds, that would be different too (I'd boycott them, because the CEOs of the company should find a way to get rid of those jackasses, whether or not they have a legal right to).

    But this? It has nothing to do with corporate policy, or with any other employee besides the one involved.

  5. #55
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    Re: Was CVS Pharmacy right or wrong?

    Was this employee an ass for not giving her the inhaler when she was having an attack and the boyfriend was willing to give collateral for a dollar? Yes he was and if I was a manager I would have a brief chat that it is OK to be a dollar short when a woman is having an attack right there.

    Are the other customers wrong for not helping out with a dollar? Hell yes! It is a dollar and the woman obviously needs the inhaler so just be a good sport and give them one. Hell I have paid for homeless men and women's dinner before.

    Will I stop going to CVS because of this one employee? Hell no.

  6. #56
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    Re: Was CVS Pharmacy right or wrong?

    Quote Originally Posted by StandUpChuck View Post
    ,

    So you're going to hose over thousands of great & hardworking innocent CVS employees nationwide because one clerk made a bad call. That's nice. Hopefully all those unrelated meanies will suffer from the loss of business, lose their jobs and their kids won't get new bikes for Christmas.
    Riiight. Thousands of CVS employees are going to be fired and their kids won't have Christmas this year because I won't shop there.

    I don't like Big Pharma one bit. Nor do I give a rip about its CVS minions. Why should I care about them when they clearly don't care about me/their customers? For them, it's all about the holy greenback.

    The fact is, the whole of society would be better off today if CVS had been shut down when they first started breaking the law in 2005.

    CVS will pay record fine over sale of drug

    The nation's largest pharmacy chain will pay a record fine for illegally selling large amounts of a key methamphetamine ingredient to criminal traffickers, a problem that prosecutors say led to a surge in production of the widely abused drug in California.

    CVS Pharmacy Inc. agreed to pay a $75-million fine and forfeit $2.6 million in profits on the unlawful sales of pseudoephedrine in California and Nevada in 2007 and 2008, according to federal prosecutors based in Los Angeles.

    The company admitted that CVS stores in California, Nevada and 23 other states were vulnerable for more than a year to criminals who bought enough PSE through repeated purchases to make methamphetamine, a highly addictive stimulant abused in epidemic proportions and linked to violence and other crimes.

    CVS blamed the problem on the flawed implementation of an electronic monitoring system that was supposed to guard against excessive purchases. [Yeah, riiiiiight.]

    In an effort to curb the production of methamphetamine, the Combat Methamphetamine Epidemic Act of 2005 required retailers to store PSE products behind the counter, check purchasers' identifications and limit sales to the equivalent of one package a day and three a month. Customers also had to sign for each purchase.

    Prosecutors said the company fixed the problem only after discovering that the government had opened an investigation. "CVS's flagrant violation" made the company "a direct link in the methamphetamine supply chain," said Michele M. Leonhart, acting administrator of the U.S. Drug Enforcement Administration.

    Meth makers targeted CVS stores, especially in the Los Angeles and Las Vegas areas, sometimes "cleaning out store shelves," according to a news release announcing the agreement Thursday.

    Assistant U.S. Atty. Shana T. Mintz, who led negotiations with CVS on behalf of the government, said that from September 2007 through November 2008, CVS sold more generic pseudoephedrine in Southern California stores than in their stores in the rest of the country combined.

    Mintz said investigators found many CVS customers who made up to a dozen purchases in a single store in one day. One customer made 10 transactions in 53 minutes at a CVS in Huntington Park, she said.

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    Re: Was CVS Pharmacy right or wrong?

    Quote Originally Posted by soccerboy22 View Post
    Was this employee an ass for not giving her the inhaler when she was having an attack and the boyfriend was willing to give collateral for a dollar? Yes he was and if I was a manager I would have a brief chat that it is OK to be a dollar short when a woman is having an attack right there.

    Are the other customers wrong for not helping out with a dollar? Hell yes! It is a dollar and the woman obviously needs the inhaler so just be a good sport and give them one. Hell I have paid for homeless men and women's dinner before.

    Will I stop going to CVS because of this one employee? Hell no.
    As was pointed out, you probably need a prescription for one, and dispensing prescription medications without a prescription is against the law.
    EXTREMELY against the law.
    I doubt it was a matter of a dollar.
    I would've probably called an ambulance, in this clerk's position.
    If the woman had died waiting for it (unlikely), I would've felt bad, but I still wouldn't have regretted my decision, which would've been the right one at the time.

    Responsible asthmatics keep their emergency inhalers full and on hand.

  8. #58
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    Re: Was CVS Pharmacy right or wrong?

    Quote Originally Posted by 1069 View Post
    As was pointed out, you probably need a prescription for one, and dispensing prescription medications without a prescription is against the law.
    EXTREMELY against the law.
    I doubt it was a matter of a dollar.
    I would've probably called an ambulance, in this clerk's position.
    If the woman had died waiting for it (unlikely), I would've felt bad, but I still wouldn't have regretted my decision, which would've been the right one at the time.

    Responsible asthmatics keep their emergency inhalers full and on hand.
    True, but I didn't see anything in the article saying whether or not she had the prescription, granted I read over it pretty fast. If she didn't have a prescription than I agree the employee did nothing wrong. Hell he didn't do anything wrong to begin with, I just would be like if a situation like this happens again, assuming there is a prescription, it is OK to be a dollar short.

    I do would have called an ambulance though. They are far better equipped to deal with a situation like this than a mere clerk can most of the time.

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    Re: Was CVS Pharmacy right or wrong?

    I shop at Walgreen's. :P

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    Re: Was CVS Pharmacy right or wrong?

    Quote Originally Posted by reefedjib View Post
    I shop at Walgreen's. :P

    I usually shop at Walgreen's too; there are more of them, and they're more conveniently located.
    Their selection of makeup and hair products is good, and that's usually what I'm shopping for when I go to a drugstore. I like their generic brand stuff pretty well (tampons, cold medicines, allergy pills, advil). It compares favorably to name brand stuff, and is significantly less expensive.
    Oh, and they have a great selection of candy. I loooove candy!

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