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  • In all cases

    3 15.00%
  • In most cases

    1 5.00%
  • In some cases

    3 15.00%
  • In a few cases

    1 5.00%
  • In only select cases

    5 25.00%
  • Only if there is a class action lawsuit

    2 10.00%
  • In no cases

    4 20.00%
  • Other

    1 5.00%
  • I don't know

    0 0%
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Thread: Should customers be able to sue over flawed non-returnable items?

  1. #31
    Sporadic insanity normal.

    The Mark's Avatar
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    Sep 2005
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    Today @ 06:12 PM

    Re: Should customers be able to sue over flawed non-returnable items?


    More specifically, it's unreasonable to expect someone to expect a refund for an opened Movie or Video game case. In some cases, you can get a replacement game disk or disks. I don't know if this is possible with movies.

    The reason for this, as I see it, is because once the case has been opened, there is no way to know if they copied and/or watched the movie once and now want their money back (not because the movie sucked, but because they want their money back), or installed/copied the game and now want their money back (while still having the game/movie).

    The same holds in the case of a movie theater, I would think. You've received and consumed what you paid for. That you didn't like it is their problem only in that you're going to tell your friends "X sucks", and then a portion of them will not buy X.

    It would be like expecting a refund for food you've eaten. "That burger sucked, McD's, I want my 5 bucks back."

    Where's the burger? I ate it...


    Once the product has been consumed, it's over.

    Then again, my youngest brother had an issue along these lines...

    He purchased a copy of Windows 7 Pro from Wal-Mart to install on a recently constructed computer, but didn't realize it was an upgrade copy - that he needed a XP or Vista installs to register the operating system, or something of that nature.

    There was a tiny (about 1.5” by 1”) block of text in one corner of the box that informed you of this.

    I’m not entirely sure what went on, but Wal-Mart refunded (or gave him credit?) his money (about $200ish) and he used it to purchase a monitor from them…

    Not sure if they gave him it because the manager thought it would be harsh to screw over a kid not yet 18, but…He got the money back…

    Sometimes I think we're alone. Sometimes I think we're not. In either case, the thought is staggering. ~ R. Buckminster Fuller

  2. #32
    Advisor GreenvilleGrows's Avatar
    Join Date
    Aug 2011
    My version of reality
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    10-05-12 @ 02:51 PM

    Re: Should customers be able to sue over flawed non-returnable items?

    Institute a governmentally mandated 60 second preview stating that "you may end up thinking the following movie sucked" set to the tune of "What fool am I?".

    I tend to think if the product hurts you (and wasn't supposed to), you should sue. If you're not comfortable with return policies or warranties, don't buy the product. If you buy a product that doesn't work, then ask the company for an exchange or refund - they'll either stand behind their product or people will quit buying from them.

    If you can prove a company intentionally misled you in such a way as to cause damage to you, sue for fraud. If you don't meet the burden of proof, pay the legal bills and court costs.
    Last edited by GreenvilleGrows; 10-23-11 at 07:07 AM. Reason: spelling
    The US is an odd ship. The captain yells out when he sees obtacles , but 535 individual propellers do the steering.

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