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Waitress fired after complaining on Facebook about bad tipper...

clownboy said:
I disagree. The first thing you should know when you venture onto the web is that EVERYTHING you ever write or watch or read is PUBLIC. It is NOT a private place and there is no expectation of privacy. Social media is not private.
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Again, I disagree. The fact is that in this new digital and Internet age, some people are going to have to adjust to the fact of now knowing that mean things are going to be said about them by people associated with them. If I take reasonable measures to be talking among people I consider friends, and someone breaches that trust, then an employer should wave it away and refuse to be the facilitator of one disgruntled friend's grievance with another.
 
radcen said:
Maybe she gave crappy service and didn't even deserve what she did get. :shrug:
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She said this: “I was mad,” Kelly said. “It was a Friday night and I made $60 because I had several people that night who weren’t tipping appropriately. More than one time, people spent $50 or more and they tipped five or six (dollars). That’s not OK!” Kelly said.

Heck that is 10%, I always thought that was the going rate for a tip. I suppose Kelly needs to find a job in another line of work.
 
Dezaad said:
Again, I disagree. The fact is that in this new digital and Internet age, some people are going to have to adjust to the fact of now knowing that mean things are going to be said about them by people associated with them. If I take reasonable measures to be talking among people I consider friends, and someone breaches that trust, then an employer should wave it away and refuse to be the facilitator of one disgruntled friend's grievance with another.
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Once again, you choose to have a discussion between friends in a public place you cannot expect it won't be overheard. Don't want to expose yourself, stay off of the web and all social media.
 
Perotista said:
She said this: “I was mad,” Kelly said. “It was a Friday night and I made $60 because I had several people that night who weren’t tipping appropriately. More than one time, people spent $50 or more and they tipped five or six (dollars). That’s not OK!” Kelly said.

Heck that is 10%, I always thought that was the going rate for a tip. I suppose Kelly needs to find a job in another line of work.
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I'm repeating myself, but if Kelly got less than her hoped for tip from 1 table, then she got a cheapskate. It happens. If she got less than anticipated from several, then the problem is Kelly. If she put her bitching on Facebook believing that it was a secret, she got fired for stupid.
 
Dezaad said:
Well, quite frankly, I think in your situation you should be able to sock that type of person right in the nose and not get fired. We clearly have zero common ground as to what employers should rightfully be able to expect.

I was a salesperson, and there was one asshole customer that I stood up to. All the other customers present cheered me on, and my manager backed me up. These scenarios have little relevance to the situation with this waitress, however.
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Did you go home and rant on facebook about it? Had you and used the customers name and or business. You may find it different.
 
jimbo said:
Doesn't depend on s**t. I ran my business for 30 years before I retired. I spent a lot of effort, money, and time building the image to the point where I could hire people. If a anyone called and had evidence that an employee was denigrating either my customers or my business, there would have been no "depends".

Facebook posts BTW are evidence.
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As it should be, its called personal responsibility. If you cant conduct yourself decent at home, how can you be expected to conduct your self decent at work?
 
jimbo said:
I'm repeating myself, but if Kelly got less than her hoped for tip from 1 table, then she got a cheapskate. It happens. If she got less than anticipated from several, then the problem is Kelly. If she put her bitching on Facebook believing that it was a secret, she got fired for stupid.
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I agree....
 
Obligatory



I'm not sure when expected tipping percentages increased, I always thought 10% for acceptable service 15% for exceptional service, however I've since been informed I'm wrong and cheap. :lol:
 
This sounds like another excellent reason to stay away from facebook.
 
Bob Blaylock said:
More than one time, people spent $50 or more and they tipped five or six (dollars). That’s not OK!” Kelly said.​

My understanding is that 10% is generally considered the base tip amount for mediocre service—15% to 20% if the customer thought the service was particularly good. So the customers about whom Ms. Kelly was complaining were tipping within the accepted range.

The bigger issue, here is someone who is an employee of a company, publicly identifying a customer of that business and making derogatory remarks about that customer.
Offending customers is bad for business; and certainly valid grounds for firing any employee who does so.
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I agree.
This episode reveals an excellent reason to stay away from facebook.
 
Perotista said:
She said this: “I was mad,” Kelly said. “It was a Friday night and I made $60 because I had several people that night who weren’t tipping appropriately. More than one time, people spent $50 or more and they tipped five or six (dollars). That’s not OK!” Kelly said.

Heck that is 10%, I always thought that was the going rate for a tip. I suppose Kelly needs to find a job in another line of work.
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Even in the 60s the customary tip suggestion was 10-20%, 15% average. Now the customary is 15-20% depending upon service. The IRS automatically assumes you got 8% on every bill.
 
The best way to keep a secret is don't tell it to anyone.
 
Dezaad said:
I am starting to believe that this is a better solution. The hilarious thing is that the tippers have been carrying the non-tipping patrons for years. Prices will go up and be spread amongst all of us; the cheapskates would now pay more and the generous actually less. As a good tipper, I am tired of carrying the asshole cheapskates.
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I'm open to the idea as well, and have been for a long time, but I suspect that tipping has become so ingrained in our societal mindset that it would still be expected.

In the handful of states that DO mandate at least full minimum wage for servers the full "norm" of tipping is still expected.

And to be honest I'd be ok with that (I'm from one of those few states). At least it takes away the "but they don't get paid hardly anything" argument. To me, it's a matter of integrity and principle. If we say $x/hr is the starting point then that should be the starting point, and tips are extra at the sole discretion of the customer.
 
clownboy said:
Even in the 60s the customary tip suggestion was 10-20%, 15% average. Now the customary is 15-20% depending upon service. The IRS automatically assumes you got 8% on every bill.
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The average server earns way more than 8% over time. It all evens out and servers do well.

It annoys me when servers single out the occasional cheapskate table, "They stiffed me! I have to pay 8% tax on their meal. I shouldn't have to take a loss like that!!! :scared:"

I always want to ask, "Did you claim everything on that other table that left 25%?". You know damn well they didn't.
 
radcen said:
The average server earns way more than 8% over time. It all evens out and servers do well.

It annoys me when servers single out the occasional cheapskate table, "They stiffed me! I have to pay 8% tax on their meal. I shouldn't have to take a loss like that!!! :scared:"

I always want to ask, "Did you claim everything on that other table that left 25%?". You know damn well they didn't.
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I don't think you get it. Servers are bound by law to report their tips, ALL their tips. The 8% is the presumptive take. So if they're seeing less than that reported they come after you.

And yes, they do. When the IRS comes calling, it isn't just the employee on the hook, but the business who faces huge fines.
 
clownboy said:
Once again, you choose to have a discussion between friends in a public place you cannot expect it won't be overheard. Don't want to expose yourself, stay off of the web and all social media.
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Once again, if I take reasonable steps to make it 'among friends', then it is not a public conversation ... etc and so forth.

If my company has a private meeting across the web on join.me, it isn't "public" just because it's "on the web". People attending can have the reasonable expectation that a sensitive conversation would be kept discreet. Your blanket proclamations don't hold, nor should they.
 
clownboy said:
I don't think you get it. Servers are bound by law to report their tips, ALL their tips. The 8% is the presumptive take. So if they're seeing less than that reported they come after you.

And yes, they do. When the IRS comes calling, it isn't just the employee on the hook, but the business who faces huge fines.
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Oh please I have worked in bars in the US and I don't think I knew anyone that reported all of their tips. In fact the only tips they reported were the credit card tips.
 
radcen said:
I'm open to the idea as well, and have been for a long time, but I suspect that tipping has become so ingrained in our societal mindset that it would still be expected.

In the handful of states that DO mandate at least full minimum wage for servers the full "norm" of tipping is still expected.

And to be honest I'd be ok with that (I'm from one of those few states). At least it takes away the "but they don't get paid hardly anything" argument. To me, it's a matter of integrity and principle. If we say $x/hr is the starting point then that should be the starting point, and tips are extra at the sole discretion of the customer.
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Yeah, it would have come about in the reverse. Society would have to decide it wasn't going to tip, and then stop. As tips went down restaurants would be forced to pay their people more, in order give them an incentive to keep them there. Otherwise too many would leave to "get a real job" as cheapskates like to ignorantly go on about.
 
clownboy said:
I don't think you get it. Servers are bound by law to report their tips, ALL their tips. The 8% is the presumptive take. So if they're seeing less than that reported they come after you.

And yes, they do. When the IRS comes calling, it isn't just the employee on the hook, but the business who faces huge fines.
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No they don't report all their tips not even close. If a restaurant has enough employees and the wait staff does not voluntarily report at least 8% then they are subject to tip allocation. I've done and am doing payroll for restaurants management has to beg them to report their tips to avoid tip allocation and it's a struggle to get to the 8% level and one knows damn well they're making double than that on average... so no they aren't reporting them all.
 
molten_dragon said:
That may be the traditional tipping rules, but based on what I see servers bitching about online, it seems like most of them expect a minimum of 20% of average service.
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My understanding is that 20% is an appropriate amount for exceptionally good service. If a waitress wants a 20% tip, she should be willing to provide the level of service that merits it.
 
Dezaad said:
Once again, if I take reasonable steps to make it 'among friends', then it is not a public conversation ... etc and so forth.

If my company has a private meeting across the web on join.me, it isn't "public" just because it's "on the web". People attending can have the reasonable expectation that a sensitive conversation would be kept discreet. Your blanket proclamations don't hold, nor should they.
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Doesn't matter what attempts you think you made, you're holding your discussion in a PUBLIC square. There is NO expectation of privacy on the web, never has been. In fact it was created to be the opposite of private.

And my "blanket proclamation" in this case is indeed the reality of the web.
 
Your Star said:
People who don't tip well are assholes.
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No less so that those who have the petty, spiteful attitude of being demanding more than that to which one is entitled or has earned; that seems to be at the root of this discussion.


Your Star said:
Always tip at least 15%, always. Don't be a dick people.
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I would say that a waitress who provides mediocre service and demands a better-than-mediocre term is the one being a “dick”.

Mediocre service == 10% tip. If the service is less than mediocre, then expect an even lesser tip than that, if any at all. Want a better tip, then earn it.

The purpose of tipping, after all, is to encourage and reward good service.
 
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Higgins86 said:
Oh please I have worked in bars in the US and I don't think I knew anyone that reported all of their tips. In fact the only tips they reported were the credit card tips.
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That's nice, but a matter of enforcement being lax and nothing more. You know all the pizza delivery chains now make it a firing offense to not report all your tips to the IRS. They do this because it's the only way for them to avoid the big fines.
 
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