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Waitress fired after complaining on Facebook about bad tipper...

People who don't tip well are assholes. Always tip at least 15%, always. Don't be a dick people.
 
molten_dragon said:
That may be the traditional tipping rules, but based on what I see servers bitching about online, it seems like most of them expect a minimum of 20% of average service.

I don't see a problem with her firing. She broke the rules, she paid the consequences.
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And that's become my issue with where tipping has evolved... the expectation, the entitlement mentality.
 
Your Star said:
People who don't tip well are assholes. Always tip at least 15%, always. Don't be a dick people.
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**** that why should anyone give away their hard earned money for bad service? If I get bad service they should be happy that I am agreeing to pay the full price of the meal never mind more. If you always tip 15% then that waitress will never learn.
 
Your Star said:
People who don't tip well are assholes. Always tip at least 15%, always.
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No. If I'm expected to pay your salary personally out of my own pocket, then I'll decide what you deserve based on how good a job you did. Provide crappy service? You get a crappy tip.

I hate this entitlement mentality that servers seem to have lately. I'm not sure if it's recent, or if it's always been like this and it's just more visible now that they all bitch about it on the internet.
 
Higgins86 said:
**** that why should anyone give away their hard earned money for bad service? If I get bad service they should be happy that I am agreeing to pay the full price of the meal never mind more. If you always tip 15% then that waitress will never learn.
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learn what? Seriously that is an asshole position. If you simply don't tip or try to steal by not paying the full bill what they learn is that you are as a customer are a jerk. IF you are getting bad service say something. You don't know why the service is bad. It could be the kitchen. so you punish the person you see because you want to feel superior. You should simply eat at McDonalds
 
molten_dragon said:
No. If I'm expected to pay your salary personally out of my own pocket, then I'll decide what you deserve based on how good a job you did. Provide crappy service? You get a crappy tip.

I hate this entitlement mentality that servers seem to have lately. I'm not sure if it's recent, or if it's always been like this and it's just more visible now that they all bitch about it on the internet.
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If all you do is leave a crappy tip you are simply lazy and being a jerk.
 
Sababa said:
learn what? Seriously that is an asshole position. If you simply don't tip or try to steal by not paying the full bill what they learn is that you are as a customer are a jerk. IF you are getting bad service say something. You don't know why the service is bad. It could be the kitchen. so you punish the person you see because you want to feel superior. You should simply eat at McDonalds
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Learn what? Learn maybe how to treat customers better, get my food order right, bring the food out together, make sure our drinks are topped up etc.

I don't see the merit in tipping for the sake of tipping. " So you got our orders wrong, I waited 10 mins for a new drink and you ignored us throughout the meal but hey here you go here is 15% of the bill just for you".

If I do a **** job at work I get a telling off from my boss, I certainly don't get rewarded.
 
Bob Blaylock said:
I think it should be common sense, not to share anything on any Internet-based social medium, that you're not willing to have become public, and perhaps even to “go viral”. Even if you think you're sharing it with a limited circle of “friends”, there is no guarantee that your original posting isn't more public than you think it is, or that someone with whom you share it will not share it further.

It should also be common sense not to badmouth your employer nor your customers in any public or semi-public manner; at least not if you wish to keep your job.
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On the contrary. It could just as easily be said that "common sense" should be that the employer uses some discernment about what is actually going on. This almost complete deference we have in our culture to the slightest interests of employers is bizarre, from a human centered perspective.
 
Dezaad said:
On the contrary. It could just as easily be said that "common sense" should be that the employer uses some discernment about what is actually going on. This almost complete deference we have in our culture to the slightest interests of employers is bizarre, from a human centered perspective.
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In a perfect world with perfect people I agree with Bob that it is logical to not share unnecessary info on social media. I'd like to see that perfect world with perfect people, though. It's not the one in which we live. Fact is, people are going to talk. It just is. Hence, it is a shared responsibility to discern what is truly important and what really doesn't matter.
 
Your Star said:
People who don't tip well are assholes. Always tip at least 15%, always. Don't be a dick people.
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Servers who provide inadequate service then expect large tips are the assholes. You want 15% +, provide 15%+ service. That's not dickish.

This woman is complaining that she made only $60 on a high volume night, and that many of her customers tipped minimally. Additionally she then went on Facebook to complain. Doesn't that tell you where the problem lies?
 
radcen said:
In a perfect world with perfect people I agree with Bob that it is logical to not share unnecessary info on social media. I'd like to see that perfect world with perfect people, though. It's not the one in which we live. Fact is, people are going to talk. It just is. Hence, it is a shared responsibility to discern what is truly important and what really doesn't matter.
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Yes, I agree with the balance. I don't mean to be making out that an employee can do significant damage to an employer's interests and expect for the employer to have the employee's interests close to their virtual heart. Indeed, an employee is often acting against their own interests when they make their workplace look bad to the public.

On bad days when I was younger, I complained about my customers/clients to my friends all the time, even when I was self employed!! Now, the ONLY person who knows I have anything to complain about concerning my clients is my significant other. Of course, the reality is my clients are perfect, so I never have anything to share.

Anyway, I just wanted to clarify: it is human to complain. Employers hire humans, not robots or angels. While I do think humans can go too far, generally we should hold employers to a human standard.
 
If I went on FB and told the world how ****ty my company was or how much an asswipe a customer is, I would be looking for a job the next day.
 
CRUE CAB said:
If I went on FB and told the world how ****ty my company was or how much an asswipe a customer is, I would be looking for a job the next day.
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Maybe the social norm should be that you shouldn't necessarily have to.
 
CRUE CAB said:
Have to what?
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Have to what you said you would have to do: Be looking for a new job.

To reiterate my meaning : maybe the social norm should be that you shouldn't necessarily have be looking for a new job for criticizing your employer or customers.
 
It seems like the root of the problem lies with the restaurant owners expecting their customers to pay for his service staff separately form the meal.

How's about just paying them the 15% out of their end and raising the price of the meal, rather than creating a awkward social incentive system where everyone else loses?

I know it happens some places, but why do so many restaurants cling to this, when it generates these situations?
 
Dezaad said:
Have to what you said you would have to do: Be looking for a new job.

To reiterate my meaning : maybe the social norm should be that you shouldn't necessarily have be looking for a new job for criticizing your employer or customers.
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Well if a customer called and said, "hey, your salesman is refering to me as an asshole on FB or other social media"? Its kinda clear cut what has to be done.
Social media is one of the first things we check when someone submits an application. Just to get a handle on their mentality.
 
WillyPete said:
It seems like the root of the problem lies with the restaurant owners expecting their customers to pay for his service staff separately form the meal.

How's about just paying them the 15% out of their end and raising the price of the meal, rather than creating a awkward social incentive system where everyone else loses?

I know it happens some places, but why do so many restaurants cling to this, when it generates these situations?
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I am starting to believe that this is a better solution. The hilarious thing is that the tippers have been carrying the non-tipping patrons for years. Prices will go up and be spread amongst all of us; the cheapskates would now pay more and the generous actually less. As a good tipper, I am tired of carrying the asshole cheapskates.
 
CRUE CAB said:
Well if a customer called and said, "hey, your salesman is refering to me as an asshole on FB or other social media"? Its kinda clear cut what has to be done.
Social media is one of the first things we check when someone submits an application. Just to get a handle on their mentality.
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It depends. Not necessarily.
 
Dezaad said:
It depends. Not necessarily.
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I dont see how it depends. I work for a company that if a customer threw a bucket of crap in my face, I would be expected to smile and take it then ask if there was anything else I could help them with.
 
Dezaad said:
It depends. Not necessarily.
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Doesn't depend on s**t. I ran my business for 30 years before I retired. I spent a lot of effort, money, and time building the image to the point where I could hire people. If a anyone called and had evidence that an employee was denigrating either my customers or my business, there would have been no "depends".

Facebook posts BTW are evidence.
 
CRUE CAB said:
I dont see how it depends. I work for a company that if a customer threw a bucket of crap in my face, I would be expected to smile and take it then ask if there was anything else I could help them with.
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Well, quite frankly, I think in your situation you should be able to sock that type of person right in the nose and not get fired. We clearly have zero common ground as to what employers should rightfully be able to expect.

I was a salesperson, and there was one asshole customer that I stood up to. All the other customers present cheered me on, and my manager backed me up. These scenarios have little relevance to the situation with this waitress, however.
 
jimbo said:
Doesn't depend on s**t. I ran my business for 30 years before I retired. I spent a lot of effort, money, and time building the image to the point where I could hire people. If a anyone called and had evidence that an employee was denigrating either my customers or my business, there would have been no "depends".

Facebook posts BTW are evidence.
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Yeah, it does depend. As soon as you hire someone else, you are partly responsible to them. That is part of the cost of making money on other people's labor, in my view.
 
Dezaad said:
If the post was visible to the public then the restaurant had the right to fire her.

If it was not, then it was a private matter among 'friends' that the restaurant should have declined to become involved in.

If your FB profile is not visible to the public (and you didn't view your FB info on company resources), your employer should refuse to even look at or consider anything that arises there. We should jealously guard this nascent principle because it reflects the need for employers to be kept out of our digital business.
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I disagree. The first thing you should know when you venture onto the web is that EVERYTHING you ever write or watch or read is PUBLIC. It is NOT a private place and there is no expectation of privacy. Social media is not private.
 
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