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- May 13, 2016
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Wells Fargo got caught red handed with a bunch of phony new accounts. Customers all over the country have been hit with surprise fees. What prompted this fraud on such a large scale?
I'm tired of being the taxpayer that bails out big business. I guess these customers were paying it forward.
Luckily, not everyone has jumped ship. The Consumer Financial Protection Bureau has already issued a statement that customers will receive full refunds.
Wells Fargo customers livid over phantom accounts - Sep. 10, 2016
I'm tired of being the taxpayer that bails out big business. I guess these customers were paying it forward.
Jeanne Young of South Amboy, New Jersey was also really angry at Wells Fargo. She was signed up for a credit card she never asked for. In response, she closed her Wells Fargo checking account and refinanced her mortgage away from the bank. Her fiance moved his IRA out of the bank.
Luckily, not everyone has jumped ship. The Consumer Financial Protection Bureau has already issued a statement that customers will receive full refunds.
Janice Redding, a retiree from Greenville, South Carolina, said she assumed that the bank employee at her local branch had mistakenly hit the wrong button when a line of credit was opened in her name. She had asked about her credit card account just before she got a notice in the mail about the line of credit.
"I didn't think too much more about it," she said. "I called the 800-number, and I let the person there know I didn't appreciate it being done. He apologized to me."
Redding said she was concerned that someone might run up a large balance on the line of credit. "I don't have any money to start with," she said.
But unlike Kennedy and Young, she said she's not ready to leave Wells Fargo, even after her experience.
"I've been with them since 1990. I hate to say anything negative about them. They're my bank," she said.
Wells Fargo customers livid over phantom accounts - Sep. 10, 2016