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Thread: MSNBC’s Ezra Klein Blasts Obamacare ‘Management Failure’: Website Problems ‘Got Spun’

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    MSNBC’s Ezra Klein Blasts Obamacare ‘Management Failure’: Website Problems ‘Got Spun’

    There is just no excuse for the computer problems, they need to fix them fast. President Obama to speak later on the problems..

    Washington Post columnist and close Obamacare-watcher Ezra Klein told Morning JoeMonday morning that officials at Health and Human Services were aware beforehand of the significant problems with the Affordable Care Act exchange websites, and obscured the issues rather than warn top officials.

    “There’s a real management failure here,” Klein said. “It isn’t that nobody knew. A lot of reporters, health care reporters, people who were engaged with HHS and CMS, folks like me and a lot of my colleagues, were going to them and saying, ‘We’re hearing bad things out of your testing. We’re hearing you’re not being able to transmit your data the way you need to transmit it.’ Senior White House staff said, ‘No, we’ve been watching this, we’re talking to people, it’s all fine, bugs are getting fixed.’ Somewhere along the management chain the news, the actual truth of what was going on—because it was not unknown—got lost, got spun, got hidden, got obscured, and they know that.”

    “They should have had the information to, at the very least, go out and reset expectations,” Klein said, “to go out and say, this isn’t going to be what we thought it was at the beginning. Or actually do triage on the website, and say we’re just going to be doing window shopping at the beginning, and you have to make a phone call to actually buy a plan. There were things they could have done, and they were not given the information by their own bureaucracy to do it. That is a management failure on them.”

    <snip>

    More and video at the link below:

    MSNBC’s Ezra Klein Blasts Obamacare ‘Management Failure’: Website Problems ‘Got Spun’ | Mediaite


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    Re: MSNBC’s Ezra Klein Blasts Obamacare ‘Management Failure’: Website Problems ‘Got S

    Quote Originally Posted by pbrauer View Post
    There is just no excuse for the computer problems, they need to fix them fast. President Obama to speak later on the problems..

    Washington Post columnist and close Obamacare-watcher Ezra Klein told Morning JoeMonday morning that officials at Health and Human Services were aware beforehand of the significant problems with the Affordable Care Act exchange websites, and obscured the issues rather than warn top officials.

    “There’s a real management failure here,” Klein said. “It isn’t that nobody knew. A lot of reporters, health care reporters, people who were engaged with HHS and CMS, folks like me and a lot of my colleagues, were going to them and saying, ‘We’re hearing bad things out of your testing. We’re hearing you’re not being able to transmit your data the way you need to transmit it.’ Senior White House staff said, ‘No, we’ve been watching this, we’re talking to people, it’s all fine, bugs are getting fixed.’ Somewhere along the management chain the news, the actual truth of what was going on—because it was not unknown—got lost, got spun, got hidden, got obscured, and they know that.”

    “They should have had the information to, at the very least, go out and reset expectations,” Klein said, “to go out and say, this isn’t going to be what we thought it was at the beginning. Or actually do triage on the website, and say we’re just going to be doing window shopping at the beginning, and you have to make a phone call to actually buy a plan. There were things they could have done, and they were not given the information by their own bureaucracy to do it. That is a management failure on them.”

    <snip>

    More and video at the link below:

    MSNBC’s Ezra Klein Blasts Obamacare ‘Management Failure’: Website Problems ‘Got Spun’ | Mediaite

    Don't worry, it'll be fixed and Obamacare will spread across the land like a red tide. The US is now a commie state just like Canada and once the red hordes move in they are impossible to eliminate.

    Congratulations America, on finally getting affordable health care for all!
    luv from Canada.

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    Re: MSNBC’s Ezra Klein Blasts Obamacare ‘Management Failure’: Website Problems ‘Got S

    Quote Originally Posted by Michael66 View Post
    Don't worry, it'll be fixed and Obamacare will spread across the land like a red tide. The US is now a commie state just like Canada and once the red hordes move in they are impossible to eliminate.

    Congratulations America, on finally getting affordable health care for all!
    luv from Canada.
    I know it will be fixed and Obamacare will be a success. President Obama acknowledged today for the first time problems with the website, hopefully it will be up and running full speed soon.

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    Re: MSNBC’s Ezra Klein Blasts Obamacare ‘Management Failure’: Website Problems ‘Got S

    Quote Originally Posted by pbrauer View Post
    I know it will be fixed and Obamacare will be a success. President Obama acknowledged today for the first time problems with the website, hopefully it will be up and running full speed soon.
    It's going to take a while because it's being sabotaged by the baggers. The whole lot of them should be jailed by Obama for domestic espionage.

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    Re: MSNBC’s Ezra Klein Blasts Obamacare ‘Management Failure’: Website Problems ‘Got S

    Quote Originally Posted by pbrauer View Post
    There is just no excuse for the computer problems [...]
    True, but . . . .

    As the old adage goes, it seems that too many cooks spoiled the broth (too many subcontractors). Worse, the federal exchange seems to be set up to access other federal databases as part of the verification/calculation process (IRS, perhaps Soc. Sec., etc)... odds are all these databases are of differing types (if so, another general problem with federal I.T.). Lastly, it seems no one was in charge (i.e., project manager). Stir well and season until total disaster, and that seems to be what we have.

    Over the years so-called IT (information technology) seems to have gotten worse. Websites are very pretty, they have lots of video and stuff (that seems to intrude upon you without you first asking for it), and they seem to crash more often every year. DOS never crashed (that I recall... and if it did it took about 6 seconds to reboot it). Windows gets worse with every release (Windows 3.1 was the last stable version, about 30 years ago). Java works about as well as pouring the real thing on your keyboard. Even if they had done the federal exchange correctly, the creaky mess that may be the rest of the federal IT structure might have choked it to death (as actually may be the case... for more seemingly informed reading see Here’s Why Healthcare.gov Broke Down - ProPublica ).

    But they'll eventually get the kinks worked out, at a cost an order of magnitude what it would be if
    a) Bill Gates had never been born, and
    b) the various federal government agencies actually had an interoperable database system (decades ago the various military branches could not talk to each other on their radios, and there were similar snafus at the state and local civic agency level... that type of lack of oversight is probably what we are seeing in the digital age), and
    c) one contractor had been given overall supervisory control to ensure that all the interrelated pieces actually interrelated.

    Oh -- and to give credit where credit is due, if the Neandertal Republican governors had actually set up exchanges in their states then the load on the feds would have been much less, and perhaps nil.
    .

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    Re: MSNBC’s Ezra Klein Blasts Obamacare ‘Management Failure’: Website Problems ‘Got S

    Quote Originally Posted by pbrauer View Post
    I know it will be fixed and Obamacare will be a success. President Obama acknowledged today for the first time problems with the website, hopefully it will be up and running full speed soon.
    Yeah so all those millions of people can sign up.
    Liberals - Punish the Successful, Reward the Unsuccessful
    Liberals - Tax, Borrow, Spend, and Give Free Stuff
    Obama's legacy - President Donald Trump

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    Re: MSNBC’s Ezra Klein Blasts Obamacare ‘Management Failure’: Website Problems ‘Got S

    Quote Originally Posted by Karl View Post
    True, but . . . .
    Yeah there is always excuses
    Liberals - Punish the Successful, Reward the Unsuccessful
    Liberals - Tax, Borrow, Spend, and Give Free Stuff
    Obama's legacy - President Donald Trump

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    Re: MSNBC’s Ezra Klein Blasts Obamacare ‘Management Failure’: Website Problems ‘Got S

    If roles were reversed, we would hear Repubs denying any problems with a new program..
    Even Barney Frank came out with tough criticism..
    But he also had solutions, something we will not hear from Repubs..
    We do see Repubs all in on Medicare sign-up ..
    Physics is Phun

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    Re: MSNBC’s Ezra Klein Blasts Obamacare ‘Management Failure’: Website Problems ‘Got S

    Quote Originally Posted by NIMBY View Post
    If roles were reversed, we would hear Repubs denying any problems with a new program..
    Even Barney Frank came out with tough criticism..
    But he also had solutions, something we will not hear from Repubs..
    We do see Repubs all in on Medicare sign-up ..
    Here is an article from RCP, It seems the author thinks like I do that shutting down the government over the rider to defund Obamacare won't have an effect on next years election. I used the 96 shutdown and election results to come to my conclusion. This guys has plenty of charts. It is a pretty short article. In fact is suspect a lot of those people who are political junkies or die hard Republican and Democrat have already begun forgetting about the shut down.

    The Electoral Aftermath of the Shutdown | RealClearPolitics
    This Reform Party member thinks it is high past time that we start electing Americans to congress and the presidency who put America first and their political party further down the line. But for way too long we have been electing Republicans and Democrats who happen to be Americans instead of Americans who happen to be Republicans and Democrats.

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    Re: MSNBC’s Ezra Klein Blasts Obamacare ‘Management Failure’: Website Problems ‘Got S

    Quote Originally Posted by Perotista View Post
    Here is an article from RCP, It seems the author thinks like I do that shutting down the government over the rider to defund Obamacare won't have an effect on next years election. I used the 96 shutdown and election results to come to my conclusion. This guys has plenty of charts. It is a pretty short article.
    RCP was one of our go-to sites last year I agree..
    In fact is suspect a lot of those people who are political junkies or
    die hard Republican and Democrat have already begun forgetting about the shut down.
    How can even the most casual politico forget this month with Cuz in the news, evryday??
    Why just today he got an 8-minute standing ovation in San Antonio..
    He remarked how he was glad to be back in 'America' after his DC disaster..

    How many hours will you be ahead of me. ?
    Physics is Phun

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