You do realize this was 3+ years ago that I quit that job?
Do you have any idea what my job there actually entailed, the details of it? Do you know what I did on a daily basis? Do you know the details of the parent companies business contract?
No? Then why are you saying anything?
I was hired on through a contract call center company. They are hired by outside companies, like CapitalOne, to take incoming calls and make outbound calls on behalf of the company. The contracts are for overflow handling (as in too many calls), special promotion media blitzes, and handling routine customer service calls. I was hired one month prior to the start of the Credit Card Act of 2009. My job initially was to handle routine customer service calls; take payments, adjust customer controls, review spending histories, etc. The acts that garnered CapitalOne's large fines weren't introduced into my company for the first two months. It was integrated into our customer service scripts after new training rounds. My job at that company was not to make sneaky scam calls to unsuspecting credit card holders; I took inbound calls and had to integrate CapitalOne's sales pitch into each call.
So you're simple little, "you should've quit" line doesn't really work, now does it? That's because you didn't have any of the facts about my very tiny role in this was.
You and washnut are riding your high horses all over me because I happened to be one of many underlings who worked for or indirectly for CapitalOne when they were doing these illegal actions. Three years ago. The judgement and the fine just came out this week. So I think you and WN see a way to bash someone with feigned indignity because hindsight is 20/20; I bet you'd be singing a different tune if I had asked for your thoughts then.Relevance of this?
Don't take a judegement against an individual whose employer made as big mistake.
Wow, two whole days. And I'm sure you "quit", too. Yawn...I worked long enough as a telemarketer (two days) to know that we were encouraged to hit up old people because they were more trusting and easier to part with their money. I do not, however, pretend to know the details of your parent business contract. Relevance?
The relevance is the aforementioned fact that you have zero notion of my role at CapitalOne and it's illegal actions. You and Wingnut are both out of line for accusing me of willingly immoral actions without any knowledge of the facts of my employment there.
I'm not talking about telemarketing in general; I'm talking about MY telemarketing that I did for CapitalOne. Neither of your know what I did, but you're both more than willing to cast the first stone. So I'm telling both of you to sit on it cause you don't anything about what I did there.You're on a forum that hundreds of people participate in, and possibly thousands lurk on. What makes you think you're the only one who knows anything about telemarketing?
You did that for seven months then, if I read that correctly? That was your verbatim description of some of your duties there.were told to distort and twist the truth to make it sound like a benefit to a customer. We were told to target older people and non-English speakers as especially "receptive" to what we were pushing. In reality, we were offering unnecessary and risky options that would inevitably lead customers to spend more and ultimately pay us more
Blue: My son used to do this type of job for a few different companies, and he was always taught to ask three times before giving up... which just pisses me off when it happens to me. When I say 'no', I mean no. The first time. I expect that to be respected. I don't care that it works on others. I used to get mad, but no longer do that. No point. It's just a job for the rep, albeit an annoying job. Then I would hang up, but I got no satisfaction out of that. Plus, it probably helped the company as the rep could talk to the next 'victim' faster. So now I'm a bit more insidiously passive-aggressive about it...
Them: Would you like to buy <blah blah blah full spiel>
Me: No thank you.
Them: Round 2 of what I'm missing <blah blah blah full spiel>
Me: No thank you.
Them: Round 3 of what I'm missing <blah blah blah full spiel>
Me: No thank you.
Call finally ends.
Last edited by radcen; 07-21-12 at 06:41 PM.
If, when defending your support for Donald Trump, and your response is,
"But but but... HILLARY!!!", then you lost the argument before you even began.
Here's what I did to Bank of America: I said **** you, and refused to make payments. They got quite nasty for a while with the bill collectors, but after 3 years I am past the statute of limitations, and they can't do a damn thing to me. Also, during this time, I recorded all my calls, and got one of the bill collectors in a lot of hot water, when they attempted to tell me that a warrant was out for my arrest, which was not true, and was also illegal as hell. After I filed a complaint with the Attorney General's Office, I never heard from them again. Bear in mind that this is the only debt I refused to pay. I paid the others all off, and in October my car will be completely paid off. They did not attempt to pull the Bank of America scam on me, and so I dealt straight with them.
Bottom line here is that Bank of America attempted to rob me, so I robbed them instead, and I have no remorse whatsoever about it. My credit is shot, but I don't need those assholes anyways, so a big fat middle finger from me to them. I will never own a credit card ever again, even AFTER the 7 years expires, and I can get credit again. I will save money for those times I need it instead, and these scumbags can take a flying leap off a short bridge into deep water, while wearing cement shoes. I don't need them. Period. End of story. And I also made it crystal clear that I am the last person a white collar criminal enterprise wants to **** with.
Last edited by danarhea; 07-21-12 at 08:46 PM.
The ghost of Jack Kevorkian for President's Physician: 2016