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Thread: Dentist Threatens to Sue Patient for Negative Yelp Review

  1. #11
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    Re: Dentist Threatens to Sue Patient for Negative Yelp Review

    Quote Originally Posted by misterman View Post
    To me, it's a huge warning sign that I shouldn't be soliciting the services of such a professional in the first place.
    I understand that sentiment, but if you're in pain and know that trying to get an appointment somewhere else will take weeks or longer and you don't know if they are going to want you to sign a similar form as well, it is likely that it won't even be an issue until it actually is one.

    Really, it isn't just the form though. $4000+ for a dental procedure is a lot of money. I know my extensive cleaning cost about a quarter of that, and it was still a lot. Dental work is way too expensive and it is completely wrong of the dentist to do all that was done during this case (if it is as he claims, which I am inclined to believe just from the fact that the dentist isn't contesting it, just that it is now public).
    "A woman is like a teabag, you never know how strong she is until she gets in hot water." - Eleanor Roosevelt

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  2. #12
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    Re: Dentist Threatens to Sue Patient for Negative Yelp Review

    Quote Originally Posted by misterman View Post
    Public Citizen doesn't do legal advocacy, I don't think. They just lobby. Oh, wait, is lobbying bad?
    Thanks for that.

    Don't really care for lobbyists. If they help the guy get his case out to the public though, it can still be good. Hopefully, someone helps him with any legal costs he incurs.
    "A woman is like a teabag, you never know how strong she is until she gets in hot water." - Eleanor Roosevelt

    Keep your religion out of other people's marriages.

  3. #13
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    Re: Dentist Threatens to Sue Patient for Negative Yelp Review

    This may be telling of the direction this will go:

    Vitals - Toothache lawsuit may stifle medical gag orders against online rants

    Within hours, the complaint filed by the advocacy group Public Citizen had prompted the company that designed Makhnevich’s contract to advise dentists and doctors to stop trying to muzzle negative comments posted on online sites such as Yelp, RateMD.com and others.
    “We retired the form,” said Dr. Jeffrey Segal, a neurosurgeon and founder of Medical Justice Services Inc., a North Carolina firm that claims to battle medical defamation for a fee. “We probably should have retired the agreement earlier, but today’s the day we did it.” He added that he’s telling his 3,500 members to stop using the contract in the future.
    I may be wrong.

  4. #14
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    Re: Dentist Threatens to Sue Patient for Negative Yelp Review

    Quote Originally Posted by Simon W. Moon View Post
    I don't think this publicity will be good for the dentist.
    Considering her Yelp page now has several links to the news story/blog, I bet you're right.
    "A woman is like a teabag, you never know how strong she is until she gets in hot water." - Eleanor Roosevelt

    Keep your religion out of other people's marriages.

  5. #15
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    Re: Dentist Threatens to Sue Patient for Negative Yelp Review

    Quote Originally Posted by Simon W. Moon View Post
    This may be telling of the direction this will go:

    Vitals - Toothache lawsuit may stifle medical gag orders against online rants

    Within hours, the complaint filed by the advocacy group Public Citizen had prompted the company that designed Makhnevich’s contract to advise dentists and doctors to stop trying to muzzle negative comments posted on online sites such as Yelp, RateMD.com and others.
    “We retired the form,” said Dr. Jeffrey Segal, a neurosurgeon and founder of Medical Justice Services Inc., a North Carolina firm that claims to battle medical defamation for a fee. “We probably should have retired the agreement earlier, but today’s the day we did it.” He added that he’s telling his 3,500 members to stop using the contract in the future.
    Thanks. I read that this firm has said they were advising doctors not to use it against patients for negative reviews, but not that they had retired the firm. Like the firm more now.
    "A woman is like a teabag, you never know how strong she is until she gets in hot water." - Eleanor Roosevelt

    Keep your religion out of other people's marriages.

  6. #16
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    Re: Dentist Threatens to Sue Patient for Negative Yelp Review

    Quote Originally Posted by roguenuke View Post
    I was just shaking my head the entire time reading this.

    Dentist Threatens to Sue Patient for Negative Yelp Review | ABC News - Yahoo!

    I find it despicable that a professional would feel it necessary to silence their patients/customers from making bad reviews/comments about them with legal forms. It is just dirty.

    "The controversy began in 2010, when Lee went into Makhnevich’s office for a scheduled dentist’s appointment. Bleary from pain, Lee claimed he was told he had to sign several papers, including a “Mutual Agreement to Maintain Privacy,” before being treated. The form required Lee to agree not to publish any commentary or write anything disparaging about his experience with Makhnevich."

    And if anyone can tell me, is a business being on Yelp voluntary, paid for by the business, or can be put there by anyone?

    I ask because this dentist has a Yelp page (which is where the comments were made) and I don't understand why she would do that and feel that it was ok to only silence the bad reviewer(s).

    Honestly, I hope the guy gets back all the money he paid for the procedure from this dentist, plus any attorney fees.
    the patient signed an agreement NOT to do that which he did
    the dentist seeks to enforce the terms of the contract
    don't see that the patient has any basis for escaping such enforcement of the contract terms he violated
    we are negotiating about dividing a pizza and in the meantime israel is eating it
    once you're over the hill you begin to pick up speed

  7. #17
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    Re: Dentist Threatens to Sue Patient for Negative Yelp Review

    Quote Originally Posted by Thorgasm View Post
    What if your insurance company dictates that who they will pay for to be your dentist?
    Most insurance companies don't do that, though they do have PPOs. Even then, most PPOs have more than one dentist. Still, he could be the only one for a hundred miles if you live in a very rural area.
    "Yes I read the 9th [amendment]. It doesn't say **** about abortion." -Jamesrage

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    Re: Dentist Threatens to Sue Patient for Negative Yelp Review

    Quote Originally Posted by justabubba View Post
    the patient signed an agreement NOT to do that which he did
    the dentist seeks to enforce the terms of the contract
    don't see that the patient has any basis for escaping such enforcement of the contract terms he violated
    Except that the patient was under duress (pain) when he signed the agreement and did not understand the full implications of what they were signing.

    Even the distributor of the forms feels that dentists/doctors are not using these forms for their intended purpose by suing people for speaking against their practices on social sites.

    And, the dentist would also have to go after patients who made positive comments about their business as well if they truly were interested in the letter of the law, and not just stifling criticism about their service.
    "A woman is like a teabag, you never know how strong she is until she gets in hot water." - Eleanor Roosevelt

    Keep your religion out of other people's marriages.

  9. #19
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    Re: Dentist Threatens to Sue Patient for Negative Yelp Review

    Quote Originally Posted by roguenuke View Post
    Don't really care for lobbyists.
    Maybe you should.

    Lobbyists are like lawyers - everybody hates them, until they need one.
    "Yes I read the 9th [amendment]. It doesn't say **** about abortion." -Jamesrage

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    Re: Dentist Threatens to Sue Patient for Negative Yelp Review

    Quote Originally Posted by justabubba View Post
    the patient signed an agreement NOT to do that which he did
    the dentist seeks to enforce the terms of the contract
    don't see that the patient has any basis for escaping such enforcement of the contract terms he violated
    If the terms of the contract involve things which either of the parties shouldn't be doing in the first place, then the contract won't hold.

    here's the actual filing for reference

    http://www.citizen.org/documents/Lee...-complaint.pdf
    I may be wrong.

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