A man in Pittsburgh died when EMT's were unable to reach his apartment. Granted that it was snowing like hell, the responder's didn't even get out of their ambulance to carry the guy out of his apartment. Several calls were made, 3 ambulances dispatched, but they never reached the guy.
Pa. man dies during storm when 911 calls unheeded - Yahoo! NewsDetails of Mitchell's calls weren't passed on from one 911 operator to another as shifts changed, so each call was treated as a new incident.
Twice, ambulances were as close as a quarter-mile from Mitchell's home but drivers said deep snow prevented the vehicles from crossing a small bridge over railroad tracks to reach him. Mitchell was told each time he'd have to walk through the snow to the ambulances; in neither case did paramedics walk to get him.
Once, an ambulance made it across the bridge and was at the opposite end of the block on the narrow street where the couple lived — a little more than a football field's length. Again, paramedics didn't try to walk.
I know this is a one time thing, but I think this needs some rule to make sure it doesn't happen again. The one where responders have to go to the door sounds good to me.