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Toyota's U.S. President Apologizes for Failures

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Tuesday, February 23, 2010

WASHINGTON — The president of Toyota's U.S. operations is apologizing for the company's slow handling of sudden acceleration problems in its vehicles.
James Lentz says Toyota took too long to confront the issue. He says Toyota had poor communications within the company, with government regulators and with its customers.
Lentz's written apology was prepared for the House Energy and Commerce Committee's investigative panel, which is holding the first congressional hearing Tuesday on Toyota's safety issues.
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So the drama begins. I wonder what the Congress plans to glean from this that the NTSHA can't get out of their investigations.
 
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