Breaking news; people tend to die in wars.
Those people were not killed deliberately, so I can't understand what else are the forces involved expected to do but to express their sadness for the tragedy and carry on.
"The darkest places in hell are reserved for those who maintain their neutrality in times of moral crisis."
Define taking the gloves off?
Stop enabling the enemy, by telling him that he can hide among civilians and become untouchable. If enough civilians get killed, sooner, or later, they'll stop letting the terrorists hide among them.