Quote Originally Posted by EnigmaO01 View Post
That sounds plausible until you realize that a security person has their own communication device.
But SHE didn't, I presume. She wasn't a security person. I don't know what her title was, but seemed to me she deliberately but quickly and calmly walked to the counter, intentionally not looking at the hubub going on, leaned over and said something quickly to the counter employee, then turned and walked away the same way she had walked up. It just looked to me like that's what she had done. Not all the employees are wearing communication devices.