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From The Washington Post:
Inspector general’s report confirms allegations at Phoenix VA hospital
Excerpts from the report:
Since the multiple lists we found were something other than the official EWL, these additional lists may be the basis for allegations of creating “secret” wait lists. We are not reporting the results of our clinical reviews in this interim report on whether any delay in scheduling a primary care appointment resulted in a delay in diagnosis or treatment, particularly for those veterans who died while on a waiting list. Lastly, while conducting our work at the Phoenix HCS our on-site OIG staff and OIG Hotline receive numerous allegations daily of mismanagement, inappropriate hiring decisions, sexual harassment, and bullying behavior by mid- and senior-level managers at this facility. We are assessing the validity of these complaints and if true, the impact to the facility’s senior leadership’s ability to make effective improvements to patients’ access to care. We will make recommendations in our final report and ask the VA Secretary to submit target dates and implementation plans. We recommend the VA Secretary take immediate action to review and provide appropriate health care to the 1,700 veterans we identified as not being on any existing wait list. Also, we recommend a review of all existing wait lists at the Phoenix Health Care System to identify veterans who may be at greatest risk because of a delay in the delivery of health care. We recommend initiation of a nationwide review of veterans on wait lists to ensure that veterans are seen in an appropriate time, given their clinical condition. Finally, we recommend the VA Secretary direct the Health Eligibility Center to run a nationwide New Enrollee Appointment Request report by facility of all newly enrolled veterans and direct facility leadership to ensure all veterans have received appropriate care or are shown on the facility’s electronic waiting list.
The entire report can be found at: http://www.va.gov/oig/pubs/VAOIG-14-02603-178.pdf
It should be noted that this is just the first in a series of reports related to the ongoing investigations into the VA health center scandal.
Inspector general’s report confirms allegations at Phoenix VA hospital
Excerpts from the report:
Since the multiple lists we found were something other than the official EWL, these additional lists may be the basis for allegations of creating “secret” wait lists. We are not reporting the results of our clinical reviews in this interim report on whether any delay in scheduling a primary care appointment resulted in a delay in diagnosis or treatment, particularly for those veterans who died while on a waiting list. Lastly, while conducting our work at the Phoenix HCS our on-site OIG staff and OIG Hotline receive numerous allegations daily of mismanagement, inappropriate hiring decisions, sexual harassment, and bullying behavior by mid- and senior-level managers at this facility. We are assessing the validity of these complaints and if true, the impact to the facility’s senior leadership’s ability to make effective improvements to patients’ access to care. We will make recommendations in our final report and ask the VA Secretary to submit target dates and implementation plans. We recommend the VA Secretary take immediate action to review and provide appropriate health care to the 1,700 veterans we identified as not being on any existing wait list. Also, we recommend a review of all existing wait lists at the Phoenix Health Care System to identify veterans who may be at greatest risk because of a delay in the delivery of health care. We recommend initiation of a nationwide review of veterans on wait lists to ensure that veterans are seen in an appropriate time, given their clinical condition. Finally, we recommend the VA Secretary direct the Health Eligibility Center to run a nationwide New Enrollee Appointment Request report by facility of all newly enrolled veterans and direct facility leadership to ensure all veterans have received appropriate care or are shown on the facility’s electronic waiting list.
The entire report can be found at: http://www.va.gov/oig/pubs/VAOIG-14-02603-178.pdf
It should be noted that this is just the first in a series of reports related to the ongoing investigations into the VA health center scandal.
eace
