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Thread: Food stamp glitch leads to Wal-Mart stampede[W:236]

  1. #311
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    Re: Food stamp glitch leads to Wal-Mart stampede

    Quote Originally Posted by CanadaJohn View Post
    I suppose if a person deposits a bogus or NSF check in an ATM and takes out cash should have their theft covered by the bank, right? Why hold criminals responsible for their crimes when someone with deeper pockets can be blamed and foot the bill, right?
    The ATM doesn't know that the check is bogus or couldn't be covered, these WalMarts did. If a bank teller accepts and accredits a check written in crayon on the back of a cardboard box and tries to charge whoever the check is supposedly from for that amount, then yes, the bank should be held responsible because they should have known better. If someone is trying to deposit a $750M check from the IRS or some other government source, then a bank should not accredit that account with that money until the check is verified. Heck, the banks I do business with have to verify any check over either $2K or $3K before they accredit it to your account. WalMart acted like a bank that knew the check was bogus and accredited it anyway.
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    Re: Food stamp glitch leads to Wal-Mart stampede

    Quote Originally Posted by CanadaJohn View Post
    Fair enough - but ever seen a stampede scene on what I think America calls Black Friday? Even if Walmart looses out on some product it's far better for them corporately and safety wise to simply process sales that the cards accept. Surely, XEROX or whomever manages the program could have put a freeze on the system so that no card payments could be accepted. In such a case, Walmart staff would simply be able to say sorry, your card's not being accepted. By putting the onus on Walmart, you're forcing them to say even though the card is being accepted, they won't accept it. That's making them responsible for a problem they didn't cause or contribute to.
    No it isn't, as every single other WalMart we know of in the country proved. In fact, all the other stores in the country proved that there wasn't a serious problem in simply either denying use of the cards or limiting how much could be purchased.
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    Re: Food stamp glitch leads to Wal-Mart stampede

    Quote Originally Posted by Dr. Chuckles View Post
    it shows up in checkout and they can even verify the balance on request for EBT card holders
    Yeh, right...

    With thousands, if not millions of other transactions going on, what are the chances of the phone lines not having a huge wait, if you can even get through?

    the contact line is meant for store or local disruptions. Not nationwide disruptions.

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    Re: Food stamp glitch leads to Wal-Mart stampede

    Quote Originally Posted by Lord of Planar View Post
    Yeh, right...

    With thousands, if not millions of other transactions going on, what are the chances of the phone lines not having a huge wait, if you can even get through?

    the contact line is meant for store or local disruptions. Not nationwide disruptions.
    Actually, no. There are procedures put into place to cover outages like this that are supposed to be followed until contact can be made. The same ones that 99% of the other stores affected by this problem followed, including most of the other WalMarts in our nation.
    "A woman is like a teabag, you never know how strong she is until she gets in hot water." - Eleanor Roosevelt

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    Re: Food stamp glitch leads to Wal-Mart stampede

    Quote Originally Posted by CanadaJohn View Post
    And that expresses a claim that Walmart is a "hapless victim" how?
    You're saying they have no choice but to allow such to occur

    Clearly, you've never run a business and/or dealt with denying services to someone, particularly someone who believes they are "entitled". Walmart made a business decision based on the situation at hand.
    And they could have easily decided not to. That's a big part of personal responsibility, but you seem your concept of such only works one way

    From the start, I've simply indicated quite plainly, that the only criminal culprits in this matter are the EBT cardholders who knew full well they didn't have the buying power yet went into a legal business, presented a legal form of tender, and left the store knowing their transaction was fraudulent on their part.
    As has been pointed out to you numerous times already, walmart knew they didn't have the buying power either. Hence the reason the store manager became concerned and contacted corporate, EBT cards do not operate like checking accounts. They operate like rechargeable gift cards, with a balance that is easily referenced through the system and teller, like ANY OTHER GIFT CARD. And knowing full well the system was defunct, walmart allowed these purchases to go through.

    When we know a similar issue would not be handled the same way dealing with gift cards. here the difference was the govt was perceived to be on the hook, so both parties would do nothing but gain from the transactions

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    Re: Food stamp glitch leads to Wal-Mart stampede

    Quote Originally Posted by CanadaJohn View Post
    I suppose if a person deposits a bogus or NSF check in an ATM and takes out cash should have their theft covered by the bank, right? Why hold criminals responsible for their crimes when someone with deeper pockets can be blamed and foot the bill, right?
    As I JUST POINTED OUT TO YOU a balance is easily referencable through the system and walmart was operating within the full knowledge that this error was occurring. The ATM does not in the above scenario. And in your above scenario the bank would be granting it's funds, in the walmart case, they were granting state funds

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    Re: Food stamp glitch leads to Wal-Mart stampede

    Quote Originally Posted by Lord of Planar View Post
    Yeh, right...

    With thousands, if not millions of other transactions going on, what are the chances of the phone lines not having a huge wait, if you can even get through?

    the contact line is meant for store or local disruptions. Not nationwide disruptions.
    dude, it states in the story the system was showing no limit. This is the issue that made management contact corporate. because anyone with a months experience as a teller at Walmart knows EBT cards carry a balance. It's clear they had full knowledge, due to their actions to remedy it, that the system was not working properly

    lol@ "taking personal responsibility seriously", then trying to minimize personal responsibility

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    Re: Food stamp glitch leads to Wal-Mart stampede

    Quote Originally Posted by roguenuke View Post
    Actually, no. There are procedures put into place to cover outages like this that are supposed to be followed until contact can be made. The same ones that 99% of the other stores affected by this problem followed, including most of the other WalMarts in our nation.
    Then I assume you have a link handy?

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    Re: Food stamp glitch leads to Wal-Mart stampede

    Quote Originally Posted by Dr. Chuckles View Post
    As I JUST POINTED OUT TO YOU a balance is easily referencable through the system and walmart was operating within the full knowledge that this error was occurring. The ATM does not in the above scenario. And in your above scenario the bank would be granting it's funds, in the walmart case, they were granting state funds
    Yes, and the account holder bets debited. Even if it becomes an overdraft.

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    Re: Food stamp glitch leads to Wal-Mart stampede

    Quote Originally Posted by Dr. Chuckles View Post
    dude, it states in the story the system was showing no limit. This is the issue that made management contact corporate. because anyone with a months experience as a teller at Walmart knows EBT cards carry a balance. It's clear they had full knowledge, due to their actions to remedy it, that the system was not working properly

    lol@ "taking personal responsibility seriously", then trying to minimize personal responsibility
    The EBT card is suppose to be treated like a debit card, right? Isn't that what Walmart did? If you overdraft a debit card, the account holder is responsible. Not the retailer.

    I think the law will be on Walmarts side on this.

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