Sounds like another government official talking about technology she has absolutely no clue about.
Opening a government back door into any system does not improve security but weakens it.
The only way to make such systems more secure and far less likely to be affected by a broad-scale attack would be to make sure they are Linux or other BSD/Unix based OS/Servers instead of running Microsoft servers, if they are not already doing so. Unlike Windows, these systems cannot be attacked with any measure of success due to the nature of the systems, each would have to be hacked individually, even that falls to low probability except for Windows based systems.
Since the Government mainly runs Windows based servers, such a route into a Linux/etc system would open a vulnerability, not close any.