If you can post bad things companies do, then you should post good things they do also. Of course this is just one person they are helping out of many many in the same plight as this guy but its still noteworthy.
Guha, an Arizona State University student who is battling stage 4 colon cancer, used the social-media website Twitter to debate with the CEO of his insurance company and received an unexpected payoff: a guarantee that the insurer would pick up all of his outstanding medical bills.
"Frankly, I'm stunned, overwhelmed and probably a little confused, too," said Guha, a doctoral student at ASU's School of Sustainability.
After multiple surgeries and costly chemotherapy sessions, the 31-year-old Phoenix man quickly surpassed the $300,000 lifetime limit on his Aetna student-health-insurance plan with another $118,000 in medical bills left unpaid.
Facing the prospect of medical bankruptcy, Guha launched a website, Poop Strong, and sold T-shirts and trinkets to raise money to pay for his costly chemotherapy and other medical bills. He also has used Twitter to rail against what he considers the outsized profits of Aetna and the health-insurance industry.
To his surprise, Aetna CEO Mark T. Bertolini engaged Guha via Twitter and addressed the student's plight. The result? Aetna agreed to pay the student's medical costs despite his policy's maxed-out coverage.
While Guha is happy that his bills will be paid, he doubts that other cancer patients who lack health insurance or have surpassed coverage limits will get the same treatment.
Insurer agrees to pay medical bills after Twitter showdown