When one of my kids was at the ER because he knocked a tooth out there was a mother there - her daughter stopped breathing, they were doing cpr and some other emergency procedure. She and the staff called - and called - and called the restaurant that her husband (the father) worked at - they never passed on the message. . .he never called to say he was coming immediately or anything. She was on the phone screaming for them to get him and put him on the phone - and they didn't.
I don't know what happened to that child - or with the work situation - but it really sounded like they could give a **** less about the kid possibly dying - they had customers who wanted their orders done *right now*
Restaurants are ****ty places to work - period - because some people are just slobby lazy ****s who don't want to cook for theirselves, are rude as all hell, impatient and disgusting people. . . and 'customer service' is #1.
It's all a bs web that I don't like to participate in - I keep my patronage to restaurants quite low and I refuse to ever *ever* be a bitchy dick, rude, impatient, or tipless. You never *ever* know what more serious issues are going on that are far more important than your stupid steak.
A screaming comes across the sky.
It has happened before, but there is nothing to compare it to now.Pynchon - Gravity's Rainbow
My point being, unions are not the be-all-end-all answer. People may think that unions could solve problems like restaurant sanitation and food safety, but in my personal experience they have had the opposite effect.
For people with highly-developed social skills, the hospitality industry is a great place to work. Good times.
It's too bad you guys didn't work in my restaurant. You'd have loved it.