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- Jul 31, 2005
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I see I am not the only who detests those automated services. I wish I could go and find the person who invented that **** and take a base ball bat to his testicles. The one thing I hate when trying to actually get customer services is listening to press 1 for this press two or some long as BS on if you need this then go to www.screwourcustomers.com over and and over again. If those in office decided to ban this kind of **** I honestly think I would be happy.
Americans fed up with bad customer service - Business - Consumer news - msnbc.com
Americans are fed up with poor customer service, with 64 percent walking out of stores due to poor assistance and 67 percent hanging up on a call before their problems are even addressed, according to a new survey.
The most annoying gripe is not being able to get a person on the phone, followed by rude salespeople, according to findings from a Consumer Reports survey issued on Tuesday.
The findings are based on a phone survey of 1,010 adults conducted in March. The margin of error was plus or minus 3 percentage points at a 95 percent confidence level.
Americans fed up with bad customer service - Business - Consumer news - msnbc.com
Americans are fed up with poor customer service, with 64 percent walking out of stores due to poor assistance and 67 percent hanging up on a call before their problems are even addressed, according to a new survey.
The most annoying gripe is not being able to get a person on the phone, followed by rude salespeople, according to findings from a Consumer Reports survey issued on Tuesday.
The findings are based on a phone survey of 1,010 adults conducted in March. The margin of error was plus or minus 3 percentage points at a 95 percent confidence level.
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