We are back up now - obviously.
A little more than a year ago, our website was hacked - very badly. A few might remember that inncident. It was not a happy time at DP.
Well, because of that we implimented a very strong malicious script checker (virus checker) that watches for events. Often that is the reason why the site is slow. Well, a few weeks ago we decided to go to another malicious checker that can tell us much more info and it was less of a burden on the server. It can close ports and 'quranteen' files. It worked - too well.
It actually ended up quanteeing the entire server - including the backups!!
So, the awesome team at hostdime.com was able to fix the issue by reloading the server with newer OS and then copy individually the files needed for DP to run.
It was a very long process that took them over 16 hours.